We’re currently planning the next Cleveland ServiceNow User Group (SNUG) and are seeking a ServiceNow partner to sponsor the event. Specialist, Premier, Elite, and Build partners are all eligible to participate.   Here are some of the benefits of sponsoring the SNUG: 30 minutes at the SNUG meeting to present a customer case study or use case Display area at the registration check-in area to share branded materials or giveaways and to welcome SNUG members Logo on email invitations and community Exclusive partner representation at the event   Don’t miss out! Apply to sponsor on the Partner Portal – Marketing > Events > SNUG Events ... View more

Hello Cleveland SNUG Members!    We are excited to be planning the next Cleveland SNUG coming up this March and are looking for customers who want to host, present or be a part of the planning community this year! You can reach out to me by emailing me at karen.canavan@servicenow.com.   Please take a moment to complete this brief SNUG Planning Survey we created to gather your input on presentation and workshop topics!   Lastly, we are also looking for a ServiceNow partner to sponsor the event! All Specialist, Premier, Elite and Build partners are eligible to sponsor SNUG events.  Don’t miss out! Apply to sponsor on the Partner Portal – Marketing > Events > SNUG Events.   Please reach out to me if you are interested in presenting or hosting.  ... View more

Hello SNUG Members!   We had over 1,400 people from all over the world join us for the 2025 Holiday SNUG event this year.   A HUGE thanks to our presenters from Bristol Myers Sqibb, UNC Health, and KeyBank as well as our superstar ServiceNow Solution Consultant Travis Rogers and my AMAZING cohost developer advocate Lauren McManamon!   You can find the recording of the event as well as the customer presentations HERE.     I hope you are able to attend Knowledge 2026 – early registration is open!   Wishing all of you a healthy, happy holiday season!   Tracy O’Brien ... View more

Hello SNUG Members!    It's not too late to register for the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16 th !    We will have a NEW Platform AI workshop to start, customer presentations, and a fun, entertaining magic/mentalist act to finish.    REGISTER TODAY  *You must register in advance to receive Zoom login information. ** If you don't receive your login information, please check your spam/junk email folder(s).    Registered attendees will be provided a link to attend prior to the event with Zoom login credentials. You might be asked to login and/or register for Zoom to enter the virtual meeting.    REGISTER TODAY   * The virtual event will be delivered via Zoom Webinar. Use these links to access information about Zoom Webinar Language and Accessibility features.    Tracy O'Brien SNUG Program Manager ... View more