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Session Code: CCB1474

Presenter(s): Santosh Das, Ankit Kumar Jaishwal

Company(s): ServiceNow, ServiceNow

Abstract: Login experiences are the first customer's touchpoint and have to be delightful for successful user onboarding. Be it citizen services offered to thousands of citizens or Social logins, research shows that improved login experiences reduce the abandonment of the sign up process and results in effective conversion rate. We shall take a look at the OpenID connect offering that is coming soon and how we have managed to elevate the admin experience that results in increased productivity. Use Google, LinkedIn or any OpenID connect compliant provider to login into ServiceNow using the new Multi-SSO feature.