jason_mckee
ServiceNow Employee
ServiceNow Employee

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Explore the HackZone, FutureLab, and Build An AI Agent at CreatorCon! 

 

As we gear up for CreatorCon 2025 in Las Vegas, there are three places you have to check out on the show floor: the HackZone, the FutureLab, and the Build An AI Agent experience.

 

These spaces are packed with mind-blowing demos, next-gen innovation, and hands-on experiences that’ll inspire you to rethink what’s possible on the ServiceNow Platform. 

 

Here’s your sneak peek:

 

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Step into the HackZone: Part Experimental Lab, Part Social Playground  

 

The HackZone is where we take the powerful capabilities you use every day on ServiceNow, and remix them with IoT devices, creative workflows, and a dose of fun. 

 

Whether you're here discover cutting-edge demos, connect with creators, or scan community cards to score points, every demo showcases unique and fun ways to use our platform. 

 

Here are a few crowd-favorite demos: 

 

 

LiquorBot: Shaken, Not Stirred 

Ever ordered a drink using App Engine Studio and IntegrationHub? Now you can. LiquorBot crafts cocktails by calculating recipes based on available ingredients, just like a service catalog request, but tastier. 

 

SmartKeg: Avoid P1 Keg Outages 

This demo uses real-time consumption data to trigger automatic keg replacements. It's fun, yes, but it also mirrors how ServiceNow handles predictive scaling in IT environments. 

 

MakeFarm: Real-Time Swag, Zero Hassle 

Our everything-and-the-kitchen-sink demo. Watch as coasters or Lego bricks get custom-engraved using workflows that mirror real-world provisioning, from catalog to delivery. It’s swag, served with full-stack automation. 

 

IoT Garden: Community Garden 

Imagine managing plant health using humidity and light sensors, triggering workflows like “water now!” or “repot me!” It’s IoT meets CMDB meets green thumbs, and shows how ServiceNow manages device lifecycles at any scale.

 

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Demo Arcade: Level Up Your Workflow Game 

Solve puzzles, fix flows, and beat the clock in this fantasy-themed adventure powered by REST APIs and Flow Designer. Under the hood? It’s an engine for interactive training and self-guided demos. 

 

Agentic City of the Future: Smart Cities, Powered by even Smarter AI Agents 

 This scale model smart city runs on ServiceNow’s latest Agentic capabilities. See autonomous vehicles, robotic arms, and cupcake deliveries all orchestrated by AI agents and live dashboards. This is future-forward ServiceNow in action.

 

 

Pro tip:

Want to dive deeper into how these demos work? Check the Ask the Experts sessions in the Knowledge

Agenda Builder for a closer look from the engineers and PMs who built them. 

 

And don’t forget, you can scan Community Collectible Cards while you’re here and score points for your team! 

 

 

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FutureLab: Tomorrow’s Tech, Today 

 

Want to discover what our engineers are dreaming up? FutureLab is your window into the ServiceNow of tomorrow. From prototypes to near-future releases, see how our engineers are shaping what’s next on the ServiceNow Platform.  These demos include:

 

 

 

Hey, ServiceNow

Conversational AI support for navigating and using the platform: real-time, voice, and screen sharing included. 

 

Self-Healing Fluid Flows

Coordinated AI Agents that turn requests into action, fast. 

 

ServiceNow Smart Documents

AI-powered docs that summarize, search, and deliver the answers you need, instantly. 

 

That’s just the beginning! There’s so much more to discover at the FutureLab, and we don’t want to give it all away. 

 

 

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Build An AI Agent 

 

Curious what it takes to build an AI Agent that can reason, adapt, and take action on its own? This interactive experience gives you the full behind-the-scenes look, then lets you do it yourself. 

 

You’ll explore real-world use cases, learn how to design and deploy your own AI Agent on the ServiceNow Platform, and get hands-on with the tools that power intelligent automation.

 

Agents, assemble.

 

 

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The Bottom Line is... Don’t Miss It! 

 

Whether you're a builder, developer, admin, or just curious, these areas are must-visit at CreatorCon.  

 

So come explore, build, and be inspired. We’ll see you there! 

 

Not registered for CreatorCon? Now's Your Chance.