These Community Pavilion Sessions Are Hiding in Plain Sight
You've got your big sessions locked in. The keynotes, the labs, the activations. But there are a handful of Community sessions that deserve a spot on your agenda too!
Into trivia, roundtables, real talk from platform experts, or want to walk away with something you can actually use? Here's what's flying under the radar.
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Are You Smarter Than a Jr. Developer?
Inspired by the game show you watched as a kid, this one puts your ServiceNow AI Platform knowledge to the test. Performance-based questions, scripting challenges, and a few tips you probably didn't know you needed, all wrapped in a genuinely fun format. Come ready to compete (and maybe be humbled).
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Agents with Attitude
MVPs Anders Figenschow, Philip Swann, and Carleen Carter are not here to hype AI for the sake of it. This is an interactive roundtable where the real questions get asked: How do you actually identify AI value? How do you build the right foundation? How do you stay relevant in a world where your job description keeps changing? Bring your honest concerns. Leave with real answers.
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The AI Governance Gap: Architecting a "Compliance-First" GenAI Roadmap
If your org is stuck in pilot purgatory with GenAI, this session is your way out. The conversation zeroes in on what it takes to move from small experiments to an enterprise-wide strategy, with a focus on integrating Agentic AI with risk management, building measurable business value in regulated industries, and helping architects bridge the gap between what's technically possible and what leadership will actually approve. Dense topic, but the kind of dense that pays off.
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Quiz & Conquer: The Wild Ride of AI in ServiceNow
Another trivia-style session, but this one's a full journey through ServiceNow's AI story, from Predictive Intelligence to GenAI to Agentic AI and Build Agent. Each question comes with a story behind it: real use cases, smart automation examples, and practical takeaways. It's part game, part demo, part crash course. A solid way to spend an hour if you want to level up fast.
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A User Group Roundtable: How to Build a Local ServiceNow Community
This one's for the community builders. If you've ever thought about starting a local user group, growing one that's already rolling, or just finding your local chapter, this facilitated roundtable is for you. Small-group discussions cover sponsorships, logistics, membership, networking, and more. Learn from people who have built their own groups and walk away with a game plan.
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The Platform Firefighter's Roundtable
3 AM production bugs. Integration failures that shouldn't be failing. Performance issues with no obvious cause. Carleen Carter and fellow MVPs have seen it all, and they're ready to talk about it. Bring your toughest platform stories, compare battle scars, and leave with proven patterns for building resilient apps. All skill levels welcome. War stories encouraged.
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These sessions are first-come, first-seated, so add them to your agenda now before they fill up.
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