Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon.
You know that feeling when you know exactly what you want to build, but getting there means wrestling with brittle scripts, manual configurations, and three different systems that don't talk to each other?
That gap between "I have a great idea" and "it's actually working in production" is where momentum goes to die. And with AI moving as fast as it is right now, teams who can't close that gap quickly are already falling behind.
That's the problem ServiceNow EmployeeWorks is built to solve. And if you're heading to CreatorCon at Knowledge 2026, this is one stop you're going to want to make.
What is ServiceNow EmployeeWorks, exactly?
It brings together the best of Moveworks and Employee Center into one consumer-grade AI experience, built on top of enterprise-grade workflows. It's a single, intuitive interface across chat, voice, mobile, web, and kiosk, where employees can resolve issues, trigger processes, and complete tasks across systems like ServiceNow, Workday, SAP Concur, GitHub, Asana, and more.
All through conversation. No ticket hunting. No tab switching. No "let me find the right person to route this to."
Think IT provisioning flows that create tickets and notify stakeholders automatically. HR onboarding that coordinates across Workday, payroll, and identity platforms. Finance reimbursement workflows that validate and submit expenses in SAP Concur. These are the kinds of tools you'll actually be building at CreatorCon.
And to help you get there faster, the Moveworks tool designer comes loaded with a marketplace of more than 200 installable templates covering common enterprise systems and use cases. Start from a template, adapt it, extend it, or build something totally custom. The path from idea to installed is a lot shorter than you might think.
What you'll do at the booth
The EmployeeWorks area at CreatorCon is hands-on by design, with a few different ways to engage depending on how deep you want to go.
Hands-On Mini Lab (CCA10423): Idea to Installed in Minutes
Connect a tool to ServiceNow EmployeeWorks yourself. Real progress in minutes. First come, first seated. Available Tuesday through Thursday during full conference hours. Click above to add to your agenda!
Hands-On Lab (CCL10424): Design and Deploy Tools Across Business Applications
Architect and build cross-system AI tools that work across HR, IT, Finance, and more. You'll leave with a repeatable blueprint you can bring back to work with you. Tuesday, May 5th, 12:00pm - 1:30pm
Ask the Experts (CCE10425): Supercharge your AI Front Door with MCP and AI Agents
Connect to hundreds of MCP servers and orchestrate work across the business. Bring your questions. Tuesday, May 5th, 12:30pm - 1:00pm and Wednesday, May 6th, 3:30pm - 4:00pm
Ask the Experts (CCE10426): Building the AI Front Door for Work Open Q&A with the team on tool development and AI-driven workflows. Tuesday, May 5th, 11:30am - 12:00pm and Wednesday, May 6th, 4:30pm - 5:00pm
The part that matters
Both labs are designed so you leave with something you've built and something you've learned. You'll configure connectors, set permissions, define tool logic, and test it all through natural language.
Whether you're just getting started with AI development or you're already building cross-system workflows and want to push further, there's an entry point here for you.
Work shouldn't get lost behind documentation and business systems. It should reach people naturally, through conversation, where they actually work. Come see what that looks like in action.
Haven't registered for K26 yet? Click here, it's not too late!
