I am unable to access Inkling, any help or suggestions will be appreciated

chkrishnave
Mega Contributor
 
1 REPLY 1

GlideFather
Tera Patron

Hi @chkrishnave,

 

can you be more specific?

 

"Unable to access" means:

  • you cannot get to the login window,
  • you got to login window but cannot get through,
  • you don't remember your password,
  • ...?

The better details you provide the better answer we can give you ;)) 

 

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What should I do if I am unable to access my ServiceNow Inkling account?

For troubleshooting steps refer to Cannot Access eBook or ServiceNow Inkling Account .


Login Credentials & Reactivation

Question

Answer

I forgot my ServiceNow Inkling account password

Go to ServiceNow’s Inkling Library  and follow the instructions below: 

  1. Click Forgot password
  2. Enter your username 
  3. Enter your answers to the security questions.
    NOTE: If you do not remember the answers to your security questions, please create a support case. Refer to Submitting a Support Case for Assistance.
  4. Enter a new password 
I forgot my ServiceNow Inkling account usernameIf you forgot your username, please create a support case. Refer to Submitting a Support Case for Assistance.
My temporary password is not working (reactivation or welcome email) Create a case if the temporary password from ServiceNow University is not working. Otherwise, reset your password from the login screen of the ServiceNow Inklings Library.
Why did I receive a reactivation email? 

You have received this email because your ServiceNow Inkling account had no active eBooks and therefore was deactivated. Please refer to the reactivation email with instructions on how to reactivate your account. 

 

Source: ServiceNow Inkling & eBook FAQ 

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No AI was used in the writing of this post. Pure #GlideFather only