How to create the pop up button in MIM workbench

Reusable Custom Interactive Filters

Hi All, I found this Event from 2019 with a great generalised solution for maintaining and creating Custom Interactive Filters: Building custom visualizations and interactive fil... - ServiceNow Community Unfortunately the link on this post doesn't w...

Auto email for incidents in "On Hold - Waiting Caller"

Our Service Desk Manager is asking if we can do this.   Below are his possible solutions but not sure if any can be done:Possible acceptable solutionsemail template to remind the customer to replysomehow script it to send the same email that was sent...

Lab instance not loading

taking ServiceNow Administration Fundamentals course - lab instance says it is running, but does not load when I try to open.  Error says web page might be down or moved.

Reusable Custom Interactive Filters from K19 lab

Hi All, I found this Event from 2019 with a great generalised solution for maintaining and creating Custom Interactive Filters: Building custom visualizations and interactive fil... - ServiceNow Community Unfortunately the link on this post doesn't w...

Encrypting Attachments by Role with restrictions - is it possible?

Hi,I am struggling a little bit with Column Level Encryption (basic, not Enterprise version) and was curious if any of you could shed some light on this subject.What I mean exactly is that we have currently Module Access Policy with Type: Role. I am ...

event text_index was generating instead of sys_user.insert when a user is added into sys_user table

The ServiceNow registry tells us that when a new user is created in sys_user table on the application, the event name sys_user.insert should be seen in event logs but the event name that is getting populated in logs is text_index.This is also happeni...

ICICI Bank customer care number 09064582934 call now

ICICI Bank customer care number 09064582934 call now ICICI Bank customer care number 09064582934 call now ICICI Bank customer care number 09064582934 call now 

Few notification are triggering and visible on browser and outlook but not visible in Now Agent app.

Hi Team, Few SCTASK and RITM notification are triggering and visible on browser and outlook but not visible in Now Agent app.Can someone please help. Thank you.

susah x kontol

susah x kontol

How to reset the workflow timer

Hello, I have a wait for condition activity and a Timer activity in parallel in my workflow. I want that if the wait for condition is met the workflow should be rolled back to some previous activity and the timer which is running should be reset. I t...

Does anyone have the ITOM roadmap from the K22 event?

Looking for any information around the roadmap for  IT operations management.