I want to set the short description of an RITM dynamically based on the operation and the account name variables in the form. The short description format is operation + 'for' + account name.How can I achieve this through workflow run script
To add comments while approving RITM from employee center which role require to the approver? to approve "approver_user" role is enough but to add comments which role is sufficient than "sn_request_write " role?
Hello My ESC portal my task to looks like But, I have to customize the above page like below image, and I want to add some editable field with a submit button under my task to-do, so that i can update some required fields, after that I have to make ...
Hi, I have 20 years of IT experience and currently working as a service owner. I am thinking to switch over as service now developer. but somebody advise me to move GenAI instead of servicenow as after 2 years genAI would have good market compare wi...
Hi, we are creating a page for each main parent topic page for the Taxonomy in the mega menu. When user click on the taxonomy menu it opens the menu modal having access to all topics under the parent topic, but how does the user access the main paren...
Hi, when the taxonomy menu is in use, how does the user access the main parent topic page?In this screenshot, is it by clicking on the Browse all left button at the bottom that the user can access the main Help Center Page? Thank you
Servicenow (HRSD) integrated with Workday. We have new hire onboarding module. Daily job run between workday and Servicenow , report get pull and land in new hire profile staging table and from those records lifecycle event case are created . Some...
Hi! I know there are some default OOB publish plans for news content, which includes the News Center page. Is it possible for me to create a new default publish plan whenever someone on our team creates news content so they don't have to remember a...
Hi All, i have created a new taxnomie in the esc portal, in the taxonomie i have few child topics.1. And only one child topic is visible in the esc portal header. why only one is visible?2. For that one child topic i need add a drop down function, in...
Hi Team, In our instance, Supplier portal configured, and it is only available to snc_external users only. If Supplier fulfiller attached anything or Supplier End user attached any docs, JPG, PNG etc.... It is showing as mentioned below: Please let m...
I'm looking for a way to push emergency announcements to employees in ServiceNow, specifically during a disaster or other critical event. The goal is to reduce the number of inquiries to HR during these times.For example, we want to provide employees...
Hi All,I want to change the color of a text in widgets , but i am unable to find the css class by inspect element . Need your help on this. Is there any other way to find the css class name of this. Thanks in advance.
Hi Team.I have scenario like where incident state is closed state the assignment group should be populate in task sla related list we have Tag field in that assignment group should be populate anyone have idea on this. Thanks
