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What's changing? Beginning July 9, 2026, ServiceNow will begin rolling out third-party model providers as the default for out-of-the-box (OOTB) Now Assist skills and AI agents. The rollout is tied to individual store app release schedules, differe...
️ 3 min read What's new in ServiceNow Risk for Q2 26 Every release, we post a list of demos of the latest risk and compliance features in our portfolio. Come back as we add more demos as we approach our Q2 release day on June 11. In this articl...
We wrote the book on Service Graph CMDB. Literally. If you found your way to this post, you're probably the kind of person who cares enough about configuration management to seek out a community forum. That makes you exactly who this book was writt...
Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content. Knowledge Center for ServiceNow's Knowledge...
Hey everyone, We're ServiceNow's Forward Deployed Engineering (FDE) team. We're a team of builders who've gained deep AI deployment expertise at tier 1 technology companies and research labs. We're certified experts on the ServiceNow AI Platform...
We have installed the SNC Access Control plugin, but are running into what seems like a character limit in the "Name" field when trying to add multiple users. Is anyone aware of this problem, or how to correct?
one field on my form has different width than the others even through the configuration appears the same.
Hi Friends! Whenever I create a Portfolio Plan, the planning items does not show on the planning items list. Even if the chosen Portfolio has lots of projects and demands and within the date range. Why?
Hi, I have a requirement to show the business hours and non business hours in User profiles based on country Name.Ex. We have 3 countries User Profiles1. UK 9 AM to 6 Pm (UK Time)2. Australia 8 AM to 6 PM AEST3. Japan 9 AM to 6 PMfor Business hou...
Hello everyone, I am facing an issue with Advanced Portal Navigation in Employee Center Pro and would appreciate any guidance. Issue:The navigation menu is not displaying in the portal. The header bar loads, but the menu items are empty. Environment:...
Is it possible to allow a specific group to edit certain Incident fields after the Incident is closed?I need members of one group to update a few fields after the Incident state is Closed. I already verified the user's group membership with a Script ...
Dear all, I am trying to configure a MCP Server. I tried my best, but I am failing, not sure why. (Attached are the MCP Server connection logs as well) I am trying to use the nowaikit which is open source MCP Server.I configured everything via the te...
Use Case Data Certification manages scheduled and on-demand validations of data in the CMDB and related tables. Note: Not exclusive to CMDB tables, supports all tablesFor regulatory or procedural reasons, information in the CMDB requires checks for a...
Hi Community,I configured Number Maintenance for Software Entitlement [alm_license]:Prefix: SWLDigits: 8Field: u_numberDefault value: javascript:global.getNextObjNumberPadded();A Before Insert/Update Business Rule copies u_number to asset_tag.I...
Hello, I tried integrating Snowflake with ServiceNow via the recently released Snowflake Spoke. Unfortunately the spoke actions do not load all the dynamic action inputs (like warehouses, database etc) assigned to the user (Screenshot). Here, the dyn...
Requirement:When an email is received from an external guest user (the sender does not exist in the sys_user table), the flow should create a REQ and RITM successfully.Working as expected with the users exist in the sys_user table and REQ/RITM is cre...
When we click on "create new" under change request application, we used to see the interceptor page and we can select model and change request gets created with that model directly. After Australia release, this ui got changed as below and after sele...
Hi Team,I'm working on implementing Identification and Reconciliation Engine (IRE) for the cmn_location table to prevent duplicate Location records across multiple data sources.Current ScenarioWe have Location data being created and updated from mult...
Hi EveryoneCould someone please help me identify the OOB functionality that is causing the Control State to change to Retired when the Control Objectives are moved to the Inactive state?I have been trying hard to find the OOB logic behind this behavi...
Hello everyone, I'm brand new to PA and have been doing as much learning as possible to understand how to make my own Data Visuals. However, I'm struggling on creating a data visualization for MTTR for only 19 INCs. I know how to filter and display t...
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