Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.

EmployeeWorks forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Employee Center search exact match results in form view

Hi ServiceNow, When we search in employee center for a req # or ritm # and it returns a result for an exact match, that result brings us to the form view instead of the EC pages of request or RITM. How do we configure the exact match result to take u...

zynsn_0-1695049018462.png zynsn_1-1695049021559.png
zynsn by Tera Expert
  • 4563 Views
  • 3 replies
  • 13 helpfuls

removing the ability to add a picture to my profile

We have had an issue in which our users are uploading high resolutions picture to the profile section of the portal that then causes performance issues in our instance. We would like to remove the ability to upload photos completely (although knowing...

Jack62_0-1673182917023.png
Jack62 by Giga Guru
  • 2472 Views
  • 6 replies
  • 1 helpfuls

Search functionality on record producer in Portal

Hi all,I am trying to build a record producer exposed through Employee Center containing reference type variables. However, currently search functionality is poor. I wanted to bring in a decorator-style equivalent, similar as when working with a refe...

Hide Virtual Agent for Specific role

I would like to know if there is a way to hide the Virtual Agent icon in our Employee Service Center (ESC) portal for a specific role. Currently, we can display the Virtual Agent icon based on role permissions, but my requirement is to hide it based ...