Resolved! Change Assigned to => Assigment group
Hi guys! From where can I change this?pic attached.
Forum Posts
How is the audience field evaluated for an activity in HR lifecycle events?
I have a scenario where an activity inside the start first day activity set should be triggered only for contractor conversion users. Even though I have configured the audience field (on users table) for those people, the activity still triggers for ...
Breadcrumb in My Tasks (hrm_todo_page) EC Pro Portal
We are using the OOB breadcrumb widget(sys_id=0fb269305b3212000d7ec7ad31f91ae2) in My Tasks Page.When clicking on any approvals/Tasks, the breadcrumb is showing as Home > My tasks(refer to pic below), but for TQA Approvals, the breadcrumb is display...
Service Portal Analytics
Is there any way I could get a view on Service portal analytics i.e. I need to see where the most and the least traffic is on the items we have on the portal. I need this information to understand the Service portal user experience and identify place...
Scopes in Employee Center Migration
Hello, I am working on a requirement of migrating ESS portal to EC portal, Update sets and application scope: I noticed there are employee center, employee center core, employee experience taxonomy and employee experience foundation application scope...
Resolved! Getting Started with Employee Center - Best Practices?
Hello, we upgraded to Rome recently and will build an employee center for the first time. We have never implemented the service portal either (employees use the self-service dashboard views). I have a few questions about best practices for getting st...
Employee center - My request widget
My request widget it list the request records but when i click on one record, this is not opening in another page, How can i redirect this records? Thanks
Resolved! It is possible to add the surveys into the My to-do page
I need to add the surveys on the My to-do page.It is possible to do this? Thanks
Resolved! Employee Center - My Active items showing 0 task even though there are tasks
Hi all, I am facing an issue in the My active items widget in employee center. The tasks is showing 0 but when i click into the task, there are multiple tasks pending. Below are some screenshots to illustrate: - Figure 1: Showing 0 task under my act...
AI Search adding searchable pages
Hi SN community!I'm working on making some specific esc portal pages searchable. That's all accomplished. A Navigation Tab for pages is added in the related links of the sys_search_context_config table, as well as a script in the Search Scripted Post...
Resolved! Is it possible to bulk edit Knowledge Base articles?
I need to edit the 'Can view / Cannot view' fields of a large number of articles. Is there a feature to do this in bulk instead of editing one by one?
Resolved! Looking for Employee Center Pro implementation planning
Hi, My company is planning to upgrade their HR Employee Service Center to Employee Center Pro portal. I was wondering if anyone who have done the implementation/upgrade.. would happy to share their project plan. As im working for the Servicenow clien...
Resolved! Redirect /SP to Employee Center
Hi Folks, We've adopted the Employee Portal as out default portal, both for HR and IT users; however, we still have some users manually going to the old /sp service portal page - likely via bookmark, and we'd like to redirect them to the Employee Po...
How to enable Recent searches on custom portal
How can we enable recent searches on custom portal search bar,please refer to below screenshot from other portal, how can i implement this functionallity to my portal.
Survey Trigger Condition
Hi,My below trigger condition is not working.My requirement is I have to trigger a CSAT survey for the newly onboarded users on condition who completed 5 days from joining, Short description and ticket state is closed complete.This trigger condition ...
