ServiceNow for teams - Employee center not working
ServiceNow for teams - Employee center not working and throwing with error as shown below. But clicking on the website icon - redirecting to esc portal even though the custom portal is configured.
Forum Posts
Resolved! How to open Employee Service Center potal ?
Hi I'm doing my mini project on HRSD(HR service delivery). I'm unable to get into the Employee service center portal.can any one guide me to get into the Employee service center portal. So that portal should look like below picture.
what is the best way to deal with Taxonomy in employee center?
I have few questions on Taxonomy , if anybody have clarity on below questions it would be great. 1) Is it mandatory to keep the clone version of Taxonomy? or the best way to keep the scratch creation of this Taxonomy and use it in the portal, because...
Resolved! User Profile Widget
On the ServiceNow portal page the user profile widget has a 'team' widget. This is reporting on active and non-active users.This is found here:1. Go to the portal2. Click Profile located under the user name3. The "Team Widget" displays 'my manager',...
how to make Widget's code read-only or private
i have created an widget. i want to make it protected as no one will be able to edit it's code accept me is there any way for doing this
Resolved! Employee Center - Customize "My to-dos" Page
Hi experts! I need to add a new tab in this section, but the settings I'm making aren't taking effect.I would like to know how to add a new tab in that section. I also want to know how to configure which fields should appear in the OOTB "Details" ta...
Resolved! search result returns blank cards in service portal
Hi , searching for a term in service portal does return results but also returns blank card when view is set to card view. when we change the view to list view/grid view , there are lines coming in between the populated articles which represent as so...
Resolved! Change or Edit the Error Message shown on the My Requests page in the ESC portal
Hi all, In the ESC portal, the error message "Sorry, either the data doesn't exist or you don't have access" shows up in the My Requests page. Is it possible to change or edit that error message on any module or records in any table in backend? If th...
Showing Employee Center Mega Menu similar to Taxonomy Hierarchical Structure
Hi, I am creating a new menu item using the "Main menu" attached to my Employee Center Portal. However, I am looking to add child menu items under this new menu, and expecting to appear like the Parent Topic-> Child Topic hierarchical structure that ...
Resolved! Weekly email reminders: What day of the week is best to send reminders?
If a typical work week is Monday through Friday, the thought was that on Monday morning, people would be burdened from emails from over the weekend. So it seems that mid-week to send reminder emails, such as, "Reminder, you have this Incident to work...
Stage in RITM record is not getting updated in employee center portal when RITM record is updated
Hi, Stage in RITM record is not getting updated in employee center portal when RITM record is updated in native ServiceNow. Also, attaching the image for reference. Thanks.
How do I skip the Request Summary page in Employee Center and go right to the requested item (ticket) page?
This is the page I would like to skip, as the information is not relevant to us: Is this a possibility? I'd like to go straight to the ticket page. Thanks!
Resolved! Make Resolution notes visible in the activity feed on the Employee Center
Hello, I am looking to add the Resolution notes under the My Requests for Incidents. The resolution notes are available in the normal activity feed on the INC record but it does not show up on the ESC. I figure that there is a Widget that needs to be...
Resolved! Why isn't a knowledge base showing in the employee center?
I have created a new knowledge base for our release notes but I don't see it as an option in the employee center. We are on San Diego patch 4. I made sure to add a read role to the knowledge base and we created a few test articles that we hoped to ...
Resolved! Content Taxonomy app not showing in left navbar applications list
We installed the HR Taxonomy application today in a subprod instance but it is not showing up in the application list in the left navbar. We have Employee Center Pro installed. Anyone know why the app would not show as an option? Everything is showin...