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Forum Posts

Cannot Assign Topic on Guided Self-Service Process

I am trying to get a Guided Self-Service Process to be visible on the Employee Center.I was following steps on a Video but the step where they assigned the Guided Self-Service Process to a Topic.I created a Guided Self Set up called Application Manag...

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Markell by Tera Guru
  • 1033 Views
  • 2 replies
  • 0 helpfuls

Employee Center content

I have added additional Mega Menu Items, however I need to know how does one attach content under the Mega Menu items. This could be announcements, catalog items, etc?

Shaun22 by Tera Contributor
  • 615 Views
  • 1 replies
  • 0 helpfuls

Resolved! Employee Center Employee PRO

As a learner (Associate Business Process Analyst), one of the compulsory or required content in the Employee Center Essentials requires us to install the Employee Center Employee PRO. Your instance must be on the San Diego family release or later to ...

KakaO by Tera Contributor
  • 2719 Views
  • 5 replies
  • 2 helpfuls

Set approvers to variable level on catalog item form.

NOTE: this is not in employee center. It's on legacy service portal so sorry I could not find the correct forum. I am working on a configuration for a catalog item. Stakeholder has the following requirements; When a specific checkbox variable is sele...

munsidd by Tera Contributor
  • 1196 Views
  • 1 replies
  • 0 helpfuls

Order Guide - Set Values Via Script

Hi all,  We have an order guide with checkbox fields for Visio, Project, and Power BI. If any of those are checked, it will select a catalog item called Microsoft Applications. This catalog item uses a list collector to allow users to select one or m...

How to write the href to stay in the employee center help

I needed to write some html to create a graphic section with CSS.  I have an href that I have currently coded the link to the full url?  Does anyone know how to just reference another page within the employee center without a full screen refresh?  So...

Community Alums by Community Alums  
  • 782 Views
  • 1 replies
  • 0 helpfuls

Seeking examples of EC user journeys with IT + HR modules

My team currently uses the EC for ITSD, and is looking to integrate HRSD in the ECP. The two SDs are currently providing 2 widely different user journeys;1. ITSD allows users to freely access request forms 2. HRSD's (currently on Zendesk) forms are h...

OrlaO by Tera Contributor
  • 729 Views
  • 2 replies
  • 0 helpfuls