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Forum Posts

Creating a Customized List View

Greetings, We have a need to create a list view that:Has a default filter that can't be configured via the standard filter tool (it requires a sub-query)Has a single field at the top of the view that allows choosing a dateStill investigating the firs...

Peter26 by Tera Expert
  • 1014 Views
  • 1 replies
  • 0 helpfuls

Need to move the data from one table to another in the same instance

Hi All,  Having a requirement that, need to transfer the data from one table to another. The data we are getting the api push in a schedule timeline to instance from teh client environment. and this data need to move to main target table.  Need sugge...

Community Alums by Community Alums  
  • 1975 Views
  • 10 replies
  • 0 helpfuls

Better KB Search In ESC

How can I add filters on the left hand side of search in the ESC page to better filter for KB articles by categories.This is what I would like it to look like.This is what it currently looks like. 

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codynelsen by Tera Contributor
  • 1429 Views
  • 6 replies
  • 0 helpfuls

Resolved! Campaign - Not Triggering after Published

I'm currently working on demonstrating a campaign to my HR team based on a use case they provided. I've followed the product steps quite closely, though perhaps not perfectly. However, when I publish the campaign and wait for the start time, it doesn...

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Community Alums by Community Alums  
  • 1875 Views
  • 2 replies
  • 1 helpfuls

Resolved! Links issue After Cloning "Requested Items" Widget

Hello everyone, I'm reaching out to you because I'm having a small issue with cloning an OOTB widget.I just cloned the "Requested Items" widget, but when I replace the original widget on the page with the new one (untouched), it doesn't behave the sa...

LaurentW by Giga Contributor
  • 2721 Views
  • 4 replies
  • 0 helpfuls

AI Search: Unable to Find Incidents by Partial Number

Hello,I'm encountering an issue with AI Search on our ServiceNow portal. When I search for a full incident number like INC0013099, the correct record is returned. However, if I enter only a portion of the number, such as 0013099 or even just 0013, no...

mouradhadj- by Tera Contributor
  • 1270 Views
  • 1 replies
  • 1 helpfuls

Search Bar Radius

Hi, All I am trying to make the Search bar rounded, and I can achieve that by Inspecting the element but when I am trying to pass values from the CSS includes, It's not working. .input-container { display: flex; border: var(--mv9-PvZT-JvmzZvj...

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Resolved! Employee Center. Footer

Hi , Please; 1) How can I increase the size of the icons social media 2) In my instance, I have a clock icone in the right corner, how can i hide it. Thank youRegards

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Sheh by Tera Contributor
  • 4614 Views
  • 8 replies
  • 3 helpfuls

Catalog items not appearing in search result on ESC portal

Hi, There is one catalog item and as per requirement, I have renamed its name. I deployed the changes on TEST instance.  When I try to search using search bar on home page,  that cat item is not searchable with new name on UAT. But, If I go to catego...

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Pooja119 by Tera Contributor
  • 2512 Views
  • 3 replies
  • 0 helpfuls