02-22-2024 06:39 AM
Its better to keep the ' Tech domain Owner' as a reference field. Because what if there are two 2 people with the same name? Always better to point the record in user table.
For approvals, you can use approval user activity,
and add an advanced script -
answer=[];
answer.push(current.variables.<back-end name of tech domain owner field>); ---> This is the sys_id that you are pushing.
If you are not changing the field to reference, then, you need to do a Gliderecord to user table with user's name first and get the sys_id which you can pass here. But again, that is not a very good idea.
Give it a try.
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