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8/28 Ask the Experts: Employee Service Center for Service Delivery

Published on by Lisa Latour

Is your organization employee-focused when it comes to providing services? When employees need help from IT, HR, Facilities, Finance and Legal, are they exposed to the complexity of siloed processes, systems and departments? Providing a consumer like experience for employees at work is critical to keeping them happy, engaged, and productive.

In this session, we will show you how the Employee Service Center can provide a centralized destination for employees to access help and services across IT, HR, Facilities, Finance, and Legal. Employee Service Center provides capabilities and an experience that will exceed employee expectations for how they get services delivered at work. Those capabilities will be explained, demonstrated, and we will show you how to get started in setting up your Employee Service Center to drive better employee service delivery and value.

Don’t miss the chance to interact with Product Management and learn how to make work life as great real life!

Recorded: Wednesday, August 28, 2019

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(Recording is embedded below)

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FEATURED SPEAKER

Kevin Machos is a member of the Outbound Product Management team at ServiceNow focused on customer adoption of Employee Workflow products. In his role, Kevin works with customers to help them understand product capabilities and how to drive value from ServiceNow solutions. He has 15 years of experience in human resources technology including recruiting, onboarding, and talent management. He has also worked with many large enterprise companies across a variety of industries.