We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Live on ServiceNow: Redefining ER Case Management: Empowering Managers Through ServiceNow HRSD

Published on by Lolita Honkpo | Updated on

Discover how Asda is transforming Employee Relations (ER) by putting managers at the helm of case management—without compromising data security or over-customizing their platform. In this webinar designed for HR and ER leaders, you’ll learn how Asda leveraged advanced flow configuration and Collect Employee Input tasks within ServiceNow HRSD to enable ER managers outside of HR to lead investigations directly through the Employee Center portal.

Hear firsthand from Asda’s ER Manager about the practical impact of this approach, including day-to-day efficiencies, risk reduction, and lessons learned. If you're looking to scale ER processes, reduce risk, or keep your platform clean and future-proof, this session is for you.

About Live on ServiceNow®: Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow solutions. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions! Click here to see our other upcoming scheduled events.