Calling all Servicenow Developers! How can we improve the Developer site experience?

[NancyN873562952]

🔒 This recruitment period has ended. Thank you to everyone who applied!

Hi everyone, my name is Nancy and I'm a UX Researcher at ServiceNow helping our design team improve the Developer site (developer.servicenow.com/dev.do). If you build on ServiceNow (whether it's workflows, custom code, integrations, or low-code automation), we'd love to hear your feedback!

We're looking for ServiceNow developers to join us for a 60 min research session and help shape the future Developer Portal. 

📅 When: July 7 – 15, 2026 (flexible times, pick what works for you)
📍 Where: Remote via Zoom
🎯 What you'll do: This will be a casual conversation with the UX team. We'll ask about how you work, then you'll do some interactive activities to help us understand your thoughts. Your honest perspective directly influences what ships.

✅ No prep needed.

[Ankur Bawiskar]

@NancyN873562952 

I have submitted the form but still haven't received any meeting invite yet.

[NancyN873562952]

@Ankur Bawiskar 

Thanks for jumping on this, Ankur! We have a limited number of spots and are screening for specific profiles for this study. We're currently reviewing submissions and will reach out over the next few days if we're able to schedule a session. 

[Mark Manders]

Wouldn't it be better to send out a wider survey than to have talks with 'specific profiles'? The ServiceNow Community is going towards 1.1M people. Most of whom also use the Developer site. ServiceNow has a track record of making user experience worse instead of better when it comes to their own sites (docs/nowsupport/partnerportal/nowcreate). A wider survey could help in making it better for more than just a specific profile. 

[NancyN873562952]

Hi @Mark Manders , 

Appreciate the feedback! We are continuously running research on the Developer site, as well as our other sites. Each study has a different group of users we target because certain features and research questions are aimed at specific audiences. This is not done to be exclusive, but rather inclusive, since it allows us to go deep with specific groups when needed. This study is one of many research studies we have underway to make sure we hear from all our users. 

We have a research panel if you're interested in participating in future studies, and it'll give you access to the research we do for all different aspects of ServiceNow (like research conducted for our other sites and different platform products): Link Here

Thank you!