Jakob Anker
ServiceNow Employee
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01-01-2023
11:53 PM
You are tasked with debugging a script that was created in 400 BC and contains about as many hardcoded system IDs as years have passed since this abomination of a script took its first breath.
Fear no more; find SN Utils and add the extension to your browser. Now you can press SHIFT+7 (Windows) and CMD-/ (Mac) in your ServiceNow instance, which prompts a small code section. Put in /sysid <sys_id> and see how the excellent tool searches across all tables to find the pesky record that the Neanderthal once put into your system.
It might be an extinct record, though this is your best chance to find it through a global system ID search.
No more going from table to table, trying out your luck.
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