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ITOM Academy: Enhancing Application Portfolio Management with ITOM Visibility

Published on by CristinaLau | Updated on

Welcome to the August 2024 edition of the ITOM Visibility and Cloud Accelerate Academy!

Application Portfolio Management (APM) enables Enterprise Architects and Portfolio Managers to manage their applications, reduce cost and technical risk, and plan for the future state of their architecture.

In this session, you will learn how ServiceNow ITOM Visibility enhances your Application Portfolio Management journey.

Agenda:
- Leveraging ITOM Discovery and Service Mapping to enable full visibility: from the business architecture to the infrastructure components.
- Leveraging ITOM Service Mapping in APM ’Technology Portfolio Management’ and APM ‘Technology Reference Model’ to manage technical risk, and technology standards for software and hardware
- Leveraging ITOM Discovery and Service Mapping as a starting point for modeling the future state of the architecture with the new ‘Enterprise Modeling and Visualization’.

About Live on ServiceNow®: Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow solutions. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions! Click here to see our other upcoming scheduled events