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ServiceNow Exchange: ITOM Academy - Service Mapping Leading Practices Part 2

Published on by ServiceNow | Updated on

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In this session, we are taking the opportunity to build part 2 of the Service Mapping Leading Practices session around the questions asked in the January webinar. During the session, you'll be able to ask our experts questions and participate in the live Q&A.

Agenda:

- Data Ingestion best practices

- Overview of methods

- What they are and are not

- Scenarios for utilization

- Tag Governance and tag-service mapping

- How to use transversal rules and what to expect

- How to map shared resources with tag-based service mapping

- Understanding tag case sensitivity and more

Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today! Watch Part 1 here.

Questions for the presenters?

We do our best to allow time for Q&A at the end of the webinar. However, if you have questions about the topic, please post them in the comments section below and our product experts will be happy to assist you.

About ServiceNow® Exchange:

ServiceNow Exchange is your gateway to faster, smarter business outcomes. Connect with peers and industry experts as we simplify complexity through actionable insights, proven shortcuts, and insider tips. Explore curated sessions led by top ServiceNow innovators—designed to give you exclusive knowledge and practical tools to accelerate success and deliver real results. Click here to see the full catalog of ServiceNow Exchange events

Will you be attending?

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