Deaddin Edris
ServiceNow Employee
ServiceNow Employee

ServiceNow training and certification sets you and your business up for success, which is why it’s critical to make training an essential part of your ServiceNow program. By building the right skills, you can deliver more value more quickly, increase your team’s productivity, reduce risk, and accelerate adoption.

 

The following courses are recommended for customers that have purchased ITSM:

 

 

ITSM Standard & Critical Applications Trainings: 

 

Incident Management

 

Problem Management

 

Request Management 

 

Employee Center

 

Knowledge Management

 

Common Service Data Model

Configuration Management Database

 

Service Operations Workspace

 

Recommended ITSM Enterprise

 

Additional Now Platform Recommended Courses & Resources

 

For a full list of training courses and professional certifications, visit Now Learning.

Want to learn more about your current Learning Credits and how to manage them for training? Check out this short guide.

Comments
Raviteja Kuraku
Tera Contributor

Thank you! this article is helpful.

 

Minh Huy Lam Qu
Giga Sage

Thank you. All the resource are so valuable

 

Regards

 

 

Razzumash
Tera Contributor

It gives you a solid foundation in agile frameworks, which is helpful in IT service management. It’s also pretty hands-on, which is always lovely. If you're diving into ITSM, the Leading SAFe Course is a great start. You'll learn how to scale agile practices across teams, making managing IT services smoother. Plus, the course touches on leadership, which is a big plus if you aim to advance in your role. It’s not just theory either – there’s plenty of practical stuff you can apply right away.

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Last update:
‎02-14-2025 08:05 AM
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