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Published on by
seemasingh
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Start using Now Assist for ITOM today – LEAP best practices
You have a LEAP entitlement — now what? This session is designed for teams ready to move beyond setup and into meaningful automation. Our experts will walk through where LEAP sits on the Zero Service Outage journey, share implementation patterns that work in production environments, and cover what you need to have in place before you can unlock its full value. The focus is squarely on two high-impact use cases: Problem Management and Incident Resolution Automation.
Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today!
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The Autonomous IT Academy is your guide to mastering ServiceNow's Autonomous IT framework. This series takes you through the full transformation journey, centered on achieving two critical outcomes: zero service outages and zero-touch IT support. Each session focuses on actionable steps—how to operationalize AI-driven automation, institute proactive issue resolution, and enable self-service capabilities across your IT environment. This series is designed to help you break silos, optimize workflows, and turn the vision of uninterrupted, efficient IT operations into reality. We will have product experts on hand to demonstrate concepts, provide actionable guidance, and answer your questions in a live setting.
Target Audience:
- IT Operations Leaders & Site Reliability Engineers (SREs)
- IT Service Management (ITSM) Managers & Service Desk Leaders
- Platform Owners
- Enterprise Architects & Strategy Managers
- Automation and AI Strategy Leads
Questions for the presenters?
We do our best to allow time for Q&A at the end of the webinar. However, if you have questions about the topic, please post them in the comments section below and our product experts will be happy to assist you.
About ServiceNow® Exchange:
ServiceNow Exchange is your gateway to faster, smarter business outcomes. Connect with peers and industry experts as we simplify complexity through actionable insights, proven shortcuts, and insider tips. Explore curated sessions led by top ServiceNow innovators—designed to give you exclusive knowledge and practical tools to accelerate success and deliver real results. Click here to see the full catalog of ServiceNow Exchange events
Will you be attending?
Starts:
Wed, Apr 29, 2026 08:00 AM PDT
Ends:
Wed, Apr 29, 2026 09:00 AM PDT