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Published on by
Lolita Honkpo
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Kick off the SOW Adoption Series with a dynamic look into the "Art of the Possible." This session features a comprehensive, end-to-end demo of a day in the life of a Service Desk Agent—showcasing how the SOW Landing Page, On-Call Scheduling, and Major Incident Management come together seamlessly. Experience the power of integrated workflows with Now Assist and Microsoft Teams, and discover how these tools can transform service operations and elevate agent productivity.
Check out the SOW Implementation Bootcamp, a free 5-hour bootcamp where you can do everything our product experts demonstrated: setting up on-call scheduling, recommended actions, major incident management from the Admin Center, etc.
About Live on ServiceNow®: Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow solutions. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions! Click here to see our other upcoming scheduled events.
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Start:
Wed, Jun 4, 2025 08:00 AM PDT
End:
Wed, Jun 4, 2025 09:00 AM PDT
Kick off the SOW Adoption Series with a dynamic look into the "Art of the Possible." This session features a comprehensive, end-to-end demo of a day in the life of a Service Desk Agent-showcasing how the SOW Landing Page, On-Call Scheduling, and Major Incident Management come together seamlessly ...