Speakers - Priority Topics!

[joanne_wegener]

Thinking about submitting a proposal to Knowledge?   Take a look at our topics below and see how your submission fits in.   Then, jump over to our submission form and submit today!

Modernize IT Service Management (ITSM) - Submit your proposal

Includes topics related to modernizing IT service desk and consolidating on-premise systems

ServiceNow primary and related products and solutions:

• IT Service Management
• Asset Management
• Change Management
• Configuration Management Database (CMDB)
• Incident Management
• Knowledge Management
• Problem Management
• Release Management
• Service Catalog
• Express

Eliminate Service Outages (ITOM) - Submit your proposal

Includes topics about increasing uptime and resiliency of mission critical services

ServiceNow primary and related products and solutions:

• IT Operations Management
• Configuration Management Database (CMDB) Discovery
• Event Management
• Orchestration
• Password Reset
• Service Mapping
• Change and Release Management

Manage Cloud Sprawl - Submit your proposal

Includes topics related to managing cloud resources (eg, Amazon Cloud, Microsoft Azure, VMware vSphere and more)

ServiceNow primary and related products and solutions:

• IT Operations Management
• Cloud Management
• Configuration Management
• Performance Analytics
• Platform
• Service Catalog
• Service level management and Workflows
• Knowledge17 Topics

Take Control of your Apps, Projects and Financials - Submit your proposal

Includes topics on manage application, finance and project portfolios with full transparency on a single, cloud platform.

ServiceNow primary and related products and solutions:

• IT Business Management (ITBM)
• Agile development (SDLC)
• Demand Management
• Financial Management (Cost Transparency and Financial Planning)
• Project Portfolio Management
• Resource Management

Identify and Resolve Security Threats - Submit your proposal

Includes topics related to remediating security incidents that can impact mission critical applications

ServiceNow primary and related products and solutions:

• Security Operations
• Governance, Risk and Compliance
• IT Service Management
• IT Operations Management
• Configuration management database automation (CMDB)
• Performance Analytics

Improve Customer Service - Submit your proposal

Includes topics on delivering automated issue resolution and providing proactive service to reduce costs and improve service level

ServiceNow primary and related products and solutions:

• Customer Service Management
• Field Service Management
• IT Service Management
• Performance Analytics
• Self-service Portal
• Service Catalog

Leverage Real-Time Analytics to Make Smarter Decisions - Submit your proposal

Includes topics on using real-time analytics with in platform data to improve decision making, prioritize resources, and validate investments

ServiceNow primary and related products and solutions:

• Performance Analytics
• Knowledge17 Topics
• IT Service Management
• IT Operations Management
• IT Business Management
• HR Service Management
• Governance, Risk and Compliance
• Security Operations
• Customer Service Management

Increase HR Productivity and Employee Satisfaction - Submit your proposal

Includes topics on improving HR productivity and employee satisfaction and engagement through better case management using structured workflows

ServiceNow primary and related products and solutions:

• HR Service Management
• Facilities Service Management
• Service Catalog
• Vendor Performance Management
• Performance Analytics

Automate the Enterprise - Submit your proposal

Includes topics on automating work with a single platform for IT, HR, Customer Service, Security and beyond, and improving the overall efficiency and agility of your company or enterprise.

ServiceNow primary and related products and solutions:

• Platform
• Orchestration
• Workflow

Manage Compliance Risk - Submit your proposal

Includes topics about aligning process controls to streamline compliance and auditing efforts.

ServiceNow primary and related products and solutions:

• IT GRC
• IT Service Management