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05-25-2021
09:30 PM
Session Code: THS1499
Presenter(s): Kristine Iotte
Company(s): ServiceNow
Abstract: Knowing where to start is the most critical step in your ServiceNow journey. Building a phased program plan, capturing quick wins, and connecting vision and strategy to implementation are some of the key things needed to begin your digital transformation with ServiceNow. In this session, we’ll discuss how to approach the implementation roadmap, build adoption momentum and capture early ROI, sustain and grow value by implementing the right management capabilities, and develop process reviews and build data foundations.
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