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Session Code: THS1499

Presenter(s): Kristine Iotte

Company(s): ServiceNow

Abstract: Knowing where to start is the most critical step in your ServiceNow journey. Building a phased program plan, capturing quick wins, and connecting vision and strategy to implementation are some of the key things needed to begin your digital transformation with ServiceNow. In this session, we’ll discuss how to approach the implementation roadmap, build adoption momentum and capture early ROI, sustain and grow value by implementing the right management capabilities, and develop process reviews and build data foundations.