Not applicable

Session Code: BRE1818

Presenter(s): Jose Yamin

Company(s): John Hancock

Abstract: Trying to get a handle on your hardware assets? Feeling that you can't keep up with the demand? Are you losing them and not able to understand what happened? Is your time consumed updating inventory in spreadsheets? Come join us to hear our story! The story of our journey to track assets in ServiceNow from the moment they're purchased and received to the moment they're recovered and retired (*and everything in between!).