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Session Code: BRE2103

Presenter(s): Caleb Cordes

Company(s): Deluxe Corp.

Abstract: This session will cover ServiceNow’s unique capability to provide users with the ability to interact with meaningful data to solve business problems. We’ll dive deep into the mechanics of the Capacity Forecast scoped application I developed. This application empowers project manager with the ability to forecast capacity consumption so that the operations team can plan to add cloud resources prior to the predicted consumption date. I’ll explain how we’ve used discovered data, custom tables, predictive algorithms, and the Service Catalog to provide a trusted advisor and self-guided experience. Attendees will walk away with knowledge and be inspired to build innovative applications of their own.