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Session Code: BRE1140
Presenter(s): Sebastian
Company(s): Nutanix
Abstract:
Adopting Slack and emphasizing delivery of great user experiences has created the perfect storm. Learn how the Nutanix cybersecurity team has made Slack the hub for IT activities including intelligent workflows that move ServiceNow ticketing into Slack, making ticket assignment twice as fast, and bringing the percentage of triaged and assigned tickets to 100%. But the most exciting capability is the automation of virtual machine (VM) provisioning. See how engineers can request VMs in Slack and logic will auto approve the VM based on their history. Plus, see the workflows that occur if a manager must approve.
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