CSA Exam Preparation – Studied for Xanadu, Now Taking Yokohama Version

[MirkoV]

Hi everyone,

I'm currently preparing for the Certified System Administrator (CSA) exam, and I’ve just found out that the exam has transitioned from the Xanadu release to the Yokohama version. I’ve been studying extensively using Xanadu-aligned materials (including the SNAF book), and now I’m concerned about how much has changed in the exam content.

I understand that the core admin concepts remain largely the same, but I’d really appreciate some guidance on the following:

• How many questions have actually changed in the CSA exam due to the Yokohama update?
• Which new features or areas in Yokohama are most likely to appear in the exam?
• Are there specific resources (besides the release notes) that can help bridge the gap quickly?

From what I’ve read, some experts say only 3–5 questions might be different 

, while others suggest up to 20–30 questions could reflect new Yokohama features 

I’d love to hear from anyone who has recently taken the CSA exam under the Yokohama release or has transitioned their prep from Xanadu. Any tips, study strategies, or reassurance would be super helpful!

[Dr Atul G- LNG]

Hi @MirkoV 

I am a ServiceNow trainer and interact daily with many members on the same topic. Based on my experience, whenever a release changes and the exam is updated, about 3–5 questions might change — but no one can confirm the exact question changes. The best approach is to go through the eBook 2–3 times, clear your basics, and then attempt the exam.

[FBauer]

What is the link to the ebook that is best to be used as the study guide.  As I am also looking to take my CSA Exam in the near future.

[Nikhil Bajaj9]

Hi @FBauer ,

When you will enroll for ServiceNow admin fundamentals on ServiceNow university. You will get a mail with credentials of your ebook. You can use those credentials to access your Ebook.

Regards,

Nikhil Bajaj

[Mary MCA MSW]

Hello, 

1. In the ServiceNow University (Now Learning portal), search for “ServiceNow Administration Fundamentals – On Demand ”(Xanadu).
2. Once registered, you’ll receive login details for ServiceNow’s Inkling Library, where the official course eBook is hosted.
3. Go to ServiceNow Linking Library and log in with the username and password provided in your course confirmation email.
4. Inside Inkling, you’ll find the CSA - ServiceNow Administration Fundamentals (Xanadu) eBook — the official study guide for the exam.

(My ServiceNow Library-28 eBooks)

[Dr Atul G- LNG]

Hi @FBauer 

So when you register for the CSA training, in the first or second step you’ll get an option where you can claim the eBook. That eBook is neither transferable nor downloadable.