Hi @AdeshC
Something wired, bcz i also use my personal id to configure emails in PDI but never face this. This KB is locked and need partner access only.
https://docs.servicenow.com/bundle/washingtondc-platform-security/page/administer/key-management-fra...
Might be something new added by SN in PDI Now and causing issue.
https://docs.servicenow.com/bundle/washingtondc-platform-security/page/administer/key-management-fra...
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Dr. Atul G. - Learn N Grow Together
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