Hi Everyone,
We are planning to attend Pre-Conference Training on CSM Fundamentals which includes Implementing CSM, with this will we be able to take the certification?
PCTT1421 CSM Fundamentals
The Session Covers:
Product(s): Customer Service Management, Now Platform
Topics: Implementing Customer Service Management (case-study)
In Simple, if we attend Pre-Conference Training are we eligible to take certification?
Thanks,
Satish
