Authenticator app uninstalled on my Mobile

KESAVASARAM
Giga Contributor

Hello everyone , As i just updated the yokohama instance recently and also done with Multi factor Authentication with a Authenticator application in my mobile phone . But now i bought a new mobile and by mistake i deleted the authenticator application in my old mobile phone. Without that application which was linked with my PDI's scanner code , i can't login into my PDI . Now i am unable to get into the instance . I can't recover it too what should i do ?
Give me some solutions.

2 REPLIES 2

Sandeep Rajput
Tera Patron
Tera Patron

@KESAVASARAM Did you try reinstalling the Authenticator app on your new phone? Ideally it should show your previously added account after the login in the Authenticator app.

Vignesh_18
Tera Contributor

I am also facing the same issue. Does anyone know solution, please let us know.