Knowledge Managers
Knowledge managers make sure that the team or project that they are working with, are doing the know...
1014 PostsKnowledge managers make sure that the team or project that they are working with, are doing the know...
1014 PostsCongratulations to all current ServiceNow MVPs! This exclusive community is just for you. Here you c...
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333 PostsA dedicated space for enterprise architects to discuss platform topics and the latest advancements o...
1142 PostsConnect with developers like you to ask questions, offer solutions, or build together.
77339 PostsInnovation lab forum will enable you to get the full potential out of all products launchd by the in...
14 Postsこのフォーラムではエンタープライズサービスマネジメントに関して 私たちの知識や経験、情報、考え方をご紹介します。
1364 PostsCongrats all current ServiceNow Rising Stars! This exclusive community is where you can connect with...
175 PostsThis community is your place to post jobs and connect with qualified ServiceNow experts. Have a full...
578 PostsDrive adoption, increase productivity and achieve business outcomes with ServiceNow Training and Cer...
3166 PostsThe ServiceNow Enterprise Architecture Group takes the lead in hosting the Digital Services Forum, a...
133 PostsThis discussion board is for those who provide content for and work on product hubs.
16 PostsTwo years ago, every company needed an AI strategy. Now we’re apparently on to “super intelligence,” whatever that means this week. Aaron Berger and Heather Vontava kick off the show by roasting the hype cycle, poking at buzzwords, and asking th...
You asked AI to make an email sound more professional. Forty minutes later, Claude knows your entire reporting structure, your issues with authority, and why “quick sync” feels like a threat. Aaron Berger and Heather Vontava talk about what ha...
The CreatorCon 2027 Call for Content Is COMING SOON Hey, ServiceNow Community! Quick heads up: the timeline for the CreatorCon 2027 Call for Content (CFC) has shifted a bit this year. Keep an eye on this space, because we'll announce it here a...
ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You We're updating parts of the Community to reflect the introduction of ServiceNow Otto, our new AI experience for work. As these updates roll out, you may have ...
In our project , we have a requirement we need to use OOB sp portal. But we don't want knowledge article widget , need to remove few sections like My Assessments and Surveys/ Announcements etc. How can I do that?Is it a good practice to modify a OOB ...
Hi , I am getting the below error while clicking on 'My Task' in ESC portalErrorFailing widget: 'Recommended Articles For Todos' (3a59d6eadbd3c0109dd29207db961999) called from: 'HRJ Task Collect Information' (c97b3639870b63005346caf736cb0bd0) called ...
Hello,My Personal Developer Instance (dev399082) is still reachable at https://dev399082.service-now.com and displays "Your instance is hibernating".When I click Sign In, I am redirected to the Developer Portal, but the portal only shows "Request Ins...
Hello ServiceNow Community,I need help recovering access to my Personal Developer Instance (PDI).Instance: dev426942Instance URL: dev426942.service-now.comWhen I try to log in using the admin account, I receive this error:User name or password invali...
Dear All, We have the following requirement mentioned below: Introduce a Finance BP approval step before the AM (Approving Manager) approval. Variable to approve will be the Finance BP on the Form. After 3 days escalate to FinanceBP 's Manager and e...
What is Employee SlateEmployee Slate is ServiceNow's conversation-first employee portal launched on May 2026, at ServiceNow's Knowledge 2026 conference, as a ServiceNow Store app for the Zurich release (Patch 9 or later).Instead of browsing a portal,...
Hi Team Could you please kindly guide me in which PDI does MCP is supported. I tried Australia and Brazil instance , but MCP is blocked. So need to know which other instance does MCP is supported ? ThanksSathish
hello All, I was trying to build a custom agent in AI AGnet studio menu but it keeps on showing Read-only: The sn_aia.viewer role provides read-only access. I have system admin and sn_aia.admin role but still fdont see create or new button
I am trying to get AIUX working on my PDI. I was able to install the following plugins and all are up-to-date. I am running Brazil patch 1:AI Experience Framework (sn_aixf)AI Experience Framework Components for Setup Hub (sn_aiux_ia_config)AI Experie...
I have created custom table in custom app. The table is extended from task table.field name: u_user_namepresent on the task table from record producer created for the custom table. We want to set user name field using record producer script.current.s...
Zurich release I suspect I'm missing something obvious.....Is there a way to prevent some credentials from syncing to any MID Server? Within the credential record there are two fields:Applies To - choices All MID Servers, Specific MID ServersMID Ser...
We have configured Auto Assignment of incidents now agents will get incidents to Accept in Service Operations Workspace, how we can highlight P1 incidents and VIP users with colors, where we can configure these things.
i want to add the ms teams to my csm workspace, how to get it. in sow we have the same ms teams under collaborate tab, i want to replicate the case in csm workspace. how to get it. this is the story : AC1 : Collaboration Tab Shows Teams Chat OptionGi...
Hi I am happy to share my Lesson Learned Here,You can achieve this by letting the button (UI Action or GlideAjax) only mark what needs processing and start an On Demand Scheduled Job. The job picks up the marked records and finishes in the background...
Has anyone run into this? We have a record producer with several MRVS. After it’s submitted, users can keep editing the record on the portal (Standard Ticket page, Form widget + sp-variable-editor). On every save, SNow deletes the MRVS rows and write...
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