No longer has access to old company Email Inbox

Aasiya Zabeen
Tera Contributor

5 hours ago

Hi, 
I need help in updating the email address of ServiceNow account, I lost access of old organisation email outlook access due to which I am unable to login and update my email form company email to personal email address please provide suggestion on this.
 

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Huynh Loc
Mega Sage

4 hours ago

Hi @Aasiya Zabeen ,

Please create a case in ServiceNow University to request an account merge. This will allow your badges to be transferred to the new account.

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