Australia Release Highlights and Full Deck

sship

Great event in Auckland and Christchurch thanks to all the attendees, and special thanks to Tuatahi First Fibre and Ravensdown for their awesome stories and showcases. Just attaching a PDF of the Australia Release deck, this has my summarised view and top 5 that i ran through on the days, and then the full release deck as well. Have a great weekend, and looking forward to the next events!

craigwall

ServiceNow User Group (SNUG), Christchurch, Hosted by Deloitte, Tuesday, 28 April | 4:00 PM – 5:30 PM | Networking drinks to follow Join the ServiceNow User Group in Christchurch for an afternoon session focused on AI in enterprise operations, hosted by Deloitte at their Cambridge Terrace office in Christchurch Central City. This is an in-person event. The centrepiece of the session is a fireside chat with the team at Ravensdown, who will share their experience implementing and using ServiceNow AI Control Tower, including what drove their adoption, how it's being used in practice, and what they've learned along the way. Whether you're exploring AI Control Tower or already on the path, this is a practical peer conversation worth attending. Also the ServiceNow Australia Release: Major highlights. A quick preview of the major highlights from the upcoming Australia release, covering AI moving from assistance to execution with new agentic capabilities, a modern unified analytics experience, and expanded governance across cloud and operational technology. The formal session runs from 4:00 - 5:00 PM, followed by networking drinks with a finish at 5:30 PM Please comment below if you intend to come along.

craigwall

ServiceNow User Group (SNUG), Auckland, Hosted by ServiceNow, Thursday, 30 April | 4:00 PM – 5:30 PM | including networking drinks Join the ServiceNow User Group in Auckland for an in-person session hosted by ServiceNow at Spaces Commercial Bay, Level 17, Customs Street West, Auckland CBD. The agenda includes two sessions: Tuatahi First Fibre: Automating internet to your home A presentation from Tuatahi First Fibre on how they're using Sales and Order Management in ServiceNow to automate the end-to-end process of delivering fibre internet to homes across New Zealand. ServiceNow Australia Release: Major highlights. A quick preview of the major highlights from the upcoming Australia release, covering AI moving from assistance to execution with new agentic capabilities, a modern unified analytics experience, and expanded governance across cloud and operational technology. The session runs from 4:00 PM to 5:30 PM, including networking drinks. Please comment below if you intend to come along so we have an idea of numbers.

sship

craigwall

Placeholder. We will run a Wellington SNUG meeting in May if we can secure a customer speaker. Please reply below if you would like to share your experience, project, knowledge, with the Wellington ServiceNow Community. We'll get in touch to discuss and help you. Regards, Craig

New Zealand SNUG

Group Activity

Australia Release Highlights and Full Deck

Christchurch SNUG April 2026

Auckland SNUG April 2026

NZ SNUGS - Customer-led. Community-driven. Your stories, your stage.

PLACEHOLDER - Wellington SNUG May 2026