Much like maintaining a vehicle, regular maintenance is essential for keeping your ServiceNow instance running smoothly. This involves proactive tasks like: Regular updates and upgrades: Ensuring you have the latest features and security patches.Perf...
Hello SNUG Members! I hope to see you at Knowledge 2025- our largest event of the year! Join us May 6-8 at The Venetian Las Vegas for three days of unforgettable insights, training, and networking! There will be over 800 content-packed breakouts ...
We use our platform every day to drive speed and scale across theenterprise. And, as customer zero, our Now on Now practitioners arethe first to adopt our products and solve business challenges aheadof our customers. We are pleased to share lessons l...
When I'm asked “What else can we do to gain more value from our current investment?”, my recommendation is to start by understanding how well you are currently using ServiceNow. If you use HRSD or ITSM Pro, activate the Success Dashboard to reve...
The following portals built and hosted on ServiceNow are some great examples of what can be achieved in the citizen or consumer services space. Might provide some inspiration for you all. I have highlighted my favourites in bold. Organisation Typ...
Hi there, We have some great webinars coming up over the next month or so across many different capabilities. See the details and RSVP links below for these or go this page to see the complete list. Enjoy Risk Summit: Connecting Risk Across the E...
Date & Time, Sep 13, 2024 11:00 AM NZT Description: Our exciting agenda includes: • Keynote by Yoav Boaz, VP and GM, Application Portfolio Management • Learn from customers on how they reduce costs and mitigate risks with APM • APM Product Vision...
There are tons of helpful videos and channels on youtube. One of my favourites is the Digital Services Forum. This channel publishes recordings of bi-weekly online meetings hosted by a Solution Consultant in the US called John Spirko. John's experien...
There’s a great series of webinars coming up in the next few weeks that maybe of interest. Details and rego available via the following links… Navigate and automate the asset lifecycle journey with ServiceNow ITAM Thursday, May 30, 2024, 3:30pm N...
Check this post for all the details and submission videos of the 2024 Best Employee Portal Competition winners and top 10.
Hey everyone - thank you for joining us in WLG, AKL and CHC and sorry if we missed you. As promised the slides are attached for your reference. Please also see the recent post by Stewart where he has recorded his presentation for those who can't make...
Hi all, you may recall Mike Bodman (CMDB Product Manager) was in NZ last year to present in Auckland and Wellington and the sessions were well received, so I thought I'd share this recent discussion "IT4IT & CSDM: Through the Looking Glass" about the...
Hi everyone, Now that we've settled into 2024 it’s time to get together again. Your ServiceNow Solution Consulting team will share some of the new and existing capabilities to help you maximise your ServiceNow investment. ...
This community post is the best consolidation of Washington release info I've seen yet. Bookmark or subscribe to this one; I'm sure you'll find something useful in there.
Just cam across this resource 'The ServiceNow Integration Decision Tree below is a flowchart that guides you through choosing the best integration pattern for connecting to a 3rd party system.' Read about it here. I have attached the diagram to this ...
SNUG presentation from Office of the CISO by Jackie Kuang. https://hsview.servicenow.com/viewer/6563f01331ce7d28b5edd701
I have been following a colleague in Italy, Nicola Attico, on Linkedin for some time. We have a common interest in the developments of ServiceNow solutions integrated with Distributed Ledger Technology (DLT) and in fact Nicola is our global expert on...
Hi All Fantastic to have met you all in the Christchurch (November 16th 2023) , Auckland (November 20th) and Wellington (November 21st) NZ SNUG events. Really appreciate everyone's attendance and engagement during the sessions. As discussed I menti...
Join us in a special SecOps community webinar dedicated to Major Security Incident Management (MSIM). For those of you who have implemented MSIM (or are planning to do so) this session is the ONE not to miss! Antonio Challita (Sr. Principal Product...
We invite you to register for the Vulnerability Response: Recommended practices for CI Matching sessions presented by John Gibbons, Principal Product Success Architect (SecOps). Agenda: CI Matching OverviewCI Matching RulesCI Matching Properties...
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