Career Advice After Completing CSA Without a Technical Background

sparshvarde · 44m ago

Hi everyone,

I’ve recently completed my ServiceNow Certified System Administrator (CSA) certification and am looking to start my career in the ServiceNow ecosystem.

I come from a non-technical academic background, and one of the challenges I’m facing is that most entry-level IT roles in India seem to require a strong technical background or prior experience.

I’m currently working on building hands-on experience through my Personal Developer Instance and developing projects to strengthen my understanding of the platform.

For those who started their ServiceNow careers from a non-technical background, I’d love to hear about your experience.

How did you land your first ServiceNow job after completing the CSA?
Which skills or projects helped you stand out to recruiters?
Should I focus on roles like ServiceNow Administrator, Junior Developer, or ServiceNow support to get started?
How important is scripting and coding knowledge for landing an entry-level role?

Any advice, experiences, or suggestions would be greatly appreciated. Thanks!