General Query

Tushar Ghuge · 4 weeks ago

Can anyone please guide me, which product is most popular & demanding in recent & future (till 2030) in market (most specifically with respect to high demanding jobs)

is it IT Operations Management or Security Operations?

Nikhil Bajaj9 · 4 weeks ago

Hi @Tushar Ghuge ,

No one can predict Future (till 2030) :), as i dont think we have any astro on ServiceNow Community. :). Technology is changing very fast so no predication may work but yes, my POV- ITOM, GRC, HRSD, FSM, AI all modules will be there. You need to see first what your cup of tea is rather only market demand.

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Nikhil Bajaj

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Nikhil Bajaj

Dr Atul G- LNG · 4 weeks ago

Hi @Tushar Ghuge

I’m a ServiceNow trainer and this is a very common question during training sessions: what is the future of ServiceNow and what is the current trend?

Even though I’ve been working in the ecosystem for the last 10 years, I can still say that the direction ServiceNow is heading in is very promising. It’s getting deeper and expanding quickly — not just in IT or ITOM but also by introducing industry-specific public sector solutions.

Now, what will it look like in 2030? That’s only 5 years away.
Looking at the current situation, AI is clearly the hot topic in the market. Does that mean everything in ServiceNow will move to AI? Hard to say — but AI will definitely become a core part of the platform in the future.

At the same time, products like ITAM will continue to grow. And because AI is becoming part of everything, security will always remain a top concern — so SecOps and GRC will also stay in high demand.

There is no book or rule that can give you an exact prediction — but the best thing you can do is to upgrade yourself with AI skills (inside and outside of ServiceNow), along with ServiceNow product knowledge like CSM, GRC, and the public sector solutions.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Tushar Ghuge · 4 weeks ago

Thanks @Dr Atul G- LNG

Dr Atul G- LNG · 4 weeks ago

Hi @Tushar Ghuge

If all good, please close the thread.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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