Hiring ServiceNow BA in Dallas

[KennethR9915228]

Job Overview: 

As a Business Analyst contractor at Ramaley Group, you will participate in data-driven initiatives for a specific client, focusing on process excellence as the foundation for digital transformation through the end of the year. You will work directly with senior client and internal stakeholders, building trusted relationships while delivering high-impact solutions. General knowledge of ServiceNow capabilities and modules is required, as you will be expected to support our clients’ enterprise-wide process optimization using this platform.  This role requires the ability to work independently within client-directed environments.

Responsibilities:

• Translate business needs into functional specifications and user stories tailored for ServiceNow development teams, ensuring alignment with the specific client's goals and platform capabilities.
• Serve as a liaison between business users and technical teams to optimize development team’s delivery of ServiceNow configurations, automations, and integrations.
• Facilitate sessions with client leaders to ensure alignment of critical business processes prior to business requirement analysis.
• Foster a culture of proactive and responsive communication among teammates and clients to ensure effective collaboration and transparency.
• Lead the identification and resolution of broken processes, implementing data-driven solutions and best practices to drive impactful change.
• Work closely with other business analysts supporting client, including client employees, and internal/external contractors.
• Other responsibilities as assigned.

Requirements:

• Strong understanding of ServiceNow modules and capabilities, additional hands-on experience a plus.
• Excellent critical thinking skills, demonstrated in a variety of contexts.
• Bachelor's degree in Business Administration, Information Technology, Engineering, Mathematics, or a related field; Master's degree preferred.
• Proven experience in business analysis, with a strong focus on utilizing data to drive transformative changes for specific clients.
• Demonstrated leadership skills and experience in guiding and mentoring teams to deliver high-quality solutions.
• Evidenced skills and experience in working with teams to deliver high-quality solutions.
• Excellent communication and collaboration skills, with a demonstrated ability to build and maintain strong client relationships.
• Must live in the Dallas-Fort Worth metropolitan area.
• Flexibility to work across time zones (especially EMEA).

Contact: info@ramaleygroup.com