Hello SNUG Members!   We're excited to be hosting the in-person South Carolina SNUG Meeting, on August 14th at the Blackbaud Office!   We continue to refine the agenda as we get closer to the event date and would like to spotlight as many customers as possible, so if you are interested in participating, please post a message on the community site so we discuss your participation at the event.  To learn more about ways to participate, you can view the SNUG Participation Guide.    Enhancing and accelerating your success with ServiceNow is the focus of SNUG events, and we only have one local SNUG event each year. Space may be limited, so please register today to reserve your spot!   SNUG meetings are one of the best ways to learn from and collaborate with other ServiceNow customers.  Whether you are new to ServiceNow or a long-time customer, SNUG meetings will help you on your journey.       You will have the opportunity to network with your peers during breaks, lunch, and afternoon drinks.   The optional Pre-SNUG Workshop is an amazing opportunity to learn how to Put AI Agents to Work for Service Operations.   Agenda coming soon on the event landing page.   Get ready to leave energized to make work, work better!   Register now to secure your space!   We look forward to seeing you there! ... View more

Hello SNUG Members!   We are excited to be planning the next South Carolina SNUG for July, August, or September and are looking for some input on planning!   Please take a moment to complete this brief SNUG planning survey to give your input on presentation and workshop topics!   Thank you! ... View more

Hello SNUG Members!   I hope to see you at Knowledge 2025- our largest event of the year!   Join us May 6-8 at The Venetian Las Vegas for three days of unforgettable insights, training, and networking! There will be over 800 content-packed breakouts and sessions, pre-conference technical training (Now Learning), CreatorCon, and more.   Check out Event Highlights, Agenda-at-a-glance, and Agenda Builder to learn more. The closing party will be at the SPHERE and feature Gwen Stefani and Leon Bridges!   It’s not too late to register to attend.   We look forward to welcoming the SNUG community in the community area on the Expo floor! Grab your SNUG ribbon! Take part in CreatorCon Learn about ways to engage with the SNUGs! Looking to find the most coveted giveaways at Knowledge 2025? If you want one, you will have to hunt for one! For the FOURTH year, we have the SNUG glass “orb” treasure hunt!   Read about  The Treasure Hunters of Block Island in The New York Times article or see the video on CBS News! The owner of the Glass Station Studio and Gallery in Rhode Island started the “Glass Float Project” collection craze by creating and hiding glass “orbs” throughout Block Island for people to find and collect. Join us at Knowledge again this year to participate in the Treasure Hunt! We will be hiding 3 ServiceNow green orbs each day and the special multi-colored orb on the last day of the conference.   Please visit me in the community area of the Expo if you attend! I enjoy meeting SNUG members to get your first-hand feedback and ideas. We will be scanning participants who are interested in participating at SNUG events (hosting, presenting, participating as a Leader) and will follow-up with everyone who is interested following the conference.   Have questions? You can find help at the Events Help Center.   I hope to see you there!   Tracy O’Brien ServiceNow ... View more

The event bringing AI breakthroughs to life AI is only as powerful as the platform it’s built on. Join us at the ServiceNow Put AI to Work Summit Charlotte and experience powerful, purpose-built AI solutions in action—helping you realize business value fast by bringing intelligence to every corner of the business.    From keynotes highlighting our latest GenAI innovations to customer stories and insightful breakout sessions, the event connects experts, partners, and fellow practitioners during one incredible day of learning.    Event: Wednesday, February 26th Location: Charlotte Convention Center   Looking to get hands-on with ServiceNow? Sign up for ServiceNow Learning Labs! Join our experts the day prior to the Summit on Tuesday, February 25, 2025. This one-day workshop is designed to bring together customers like you for collaborative, hands-on sessions to learn tips and tricks, best practices, and powerful strategies to get the most out of your ServiceNow investment. Get exclusive insights and network directly with your peers. Save your Seat today! REGISTER NOW ... View more

The event bringing AI breakthroughs to life AI is only as powerful as the platform it’s built on. Join us at the ServiceNow Put AI to Work Summit Charlotte and experience powerful, purpose-built AI solutions in action—helping you realize business value fast by bringing intelligence to every corner of the business.    From keynotes highlighting our latest GenAI innovations to customer stories and insightful breakout sessions, the event connects experts, partners, and fellow practitioners during one incredible day of learning.    Event: Wednesday, February 26th Location: Charlotte Convention Center   Looking to get hands-on with ServiceNow? Sign up for ServiceNow Learning Labs! Join our experts the day prior to the Summit on Tuesday, February 25, 2025. This one-day workshop is designed to bring together customers like you for collaborative, hands-on sessions to learn tips and tricks, best practices, and powerful strategies to get the most out of your ServiceNow investment. Get exclusive insights and network directly with your peers. Save your Seat today! REGISTER NOW ... View more