Hello South Florida SNUG Members,   We're excited about our upcoming SNUG event on Tuesday, September 29th and would love your help shaping the experience.   If you're planning to attend, please take a few minutes to complete our survey. Your feedback will help us better understand:   ✅ Topics you'd like to hear about ✅ Challenges you're looking to solve ✅ What would make this SNUG most valuable for you   Take the survey here: South Florida SNUG Poll   Your input will help us create an agenda that reflects the interests and priorities of our community. Thank you, and we can't wait to see you in September! ... View more

I am looking for a local user group where we can share ideas, experiences, etc... In looking at the frequency of the posting here, it doesn't look like this group is very active? Is there an alternative group? ... View more

Hello South Florida SNUG Members!   We’re gearing up for the next South Florida SNUG event--save the date, we're targeting September 29th, and we want you to be part of it! Whether you’d like to present or sponsor, now’s the time to get involved.   Interested in Presenting? We’re looking for customer speakers to help shape this event. Opportunities include: 🔹 Presenting: Share your insights with a 30-minute talk on best practices, innovations, or a use case.   If you’re interested, reach out to us—we’d love to hear from you!   Calling All Partners – Sponsor the SNUG! ServiceNow Specialist, Premier, Elite, and Build partners can apply to sponsor this event. Sponsorship benefits include: ✅ 30-minute presentation featuring a customer case study or use case ✅ Brand visibility with a display area at registration for materials & giveaways ✅ Logo placement on event emails and in the community ✅ Exclusive partner representation at the event   Don’t miss out! Apply to sponsor via the Partner Portal: Marketing > Events > SNUG Events.   Stay tuned for more details! We’ll be sharing the official date, agenda, and registration info soon.   Looking forward to seeing you at the South Florida SNUG! ... View more

Hello SNUG Members!   I am excited to invite you to register for Knowledge 2026!   If you have not done so already, register to attend the event to access Agenda Builder on Tuesday, April 7th.   If attending, please visit me at the Expo in the community area. The SNUG area is called The Knowledge Playground and is the heartbeat of the SNUG community at Knowledge 2026.   This dedicated space is where ServiceNow User Group members come together to connect, learn, and energize each other — face to face.   NEW this year are the SNUG pins replacing the badge ribbons! Come by to collect this keepsake that you can wear each year at Knowledge.   Whether you lead a chapter, present at local events, or are just getting started with a SNUG, the Knowledge Playground is your place at the Expo. Meet chapter leaders and steering committee members, explore resources to help grow your user group, and join drop-in conversations on topics that matter to your community.   With open seating, scheduled meet-and-greets, and community programming throughout the three days, the Knowledge Playground is more than a space — it's a reunion. Come for the connections. Leave with the inspiration to bring something great back home.   I hope to see you there!   Tracy O'Brien ... View more

SNUG Members,   Below find the registration link to the April 1st South Florida SNUG MeetUp. We have several AI use cases from local companies in South Florida, see high level agenda below, share with your network and hope to see you there.   Registration Link: https://luma.com/ii2yt8w2   ​Planned Agenda ​1:00 - 1:30 PM: Registration, Welcome, and Networking 2:00 - 4:30 PM: AI use cases from: BankUnited, Hotwire, INSPYR, Southern Glazer's Wine and Spirits 4:30 - 6:00 PM: Happy Hour & Networking   Location: (next it I-95, free parking) 600 Corporate Dr Suite 500, Fort Lauderdale, FL 33334, USA ... View more