SNUG Members,   Below find the registration link to the April 1st South Florida SNUG MeetUp. We have several AI use cases from local companies in South Florida, see high level agenda below, share with your network and hope to see you there.   Registration Link: https://luma.com/ii2yt8w2   ​Planned Agenda ​1:00 - 1:30 PM: Registration, Welcome, and Networking 2:00 - 4:30 PM: AI use cases from: BankUnited, Hotwire, INSPYR, Southern Glazer's Wine and Spirits 4:30 - 6:00 PM: Happy Hour & Networking   Location: (next it I-95, free parking) 600 Corporate Dr Suite 500, Fort Lauderdale, FL 33334, USA ... View more

Hello SNUG Members!   We hope you'll join us at Knowledge 2026, taking place May 5–7 in Las Vegas — and it's shaping up to be the biggest Knowledge yet! This year's event features exciting new innovations including AI Agents, Agent Studio, the AI Control Tower, and RaptorDB.   With over 1,000 breakout sessions and content tracks, plus technical training, CreatorCon, and much more, there's something for everyone. [Take a look!]   Not registered yet? There's still time — but don't wait too long. The room block deadline for attendees closes on April 6th.   Event Highlights Certification Exam Waiver & Discount — Attend Knowledge and take any of the 18 mainline ServiceNow certification exams without needing to complete prerequisite training first. Registered attendees also receive a 75% discount on exam fees. Two brand-new certifications will be offered on-site for the first time: Certified Implementation Specialist – Data Foundations (CMDB & CSDM). ServiceNow University Day — A dedicated full day of deep technical learning is included as part of the Knowledge experience. Come Find Us! Be sure to visit the Knowledge Playground in the Expo — a dedicated space for all community members, bringing together CreatorCon, SNU, and SNUGs in one place. We'd love to see you there!   Have questions? You can find help at the Events Help Center.   I hope to see you in Las Vegas this May!   Tracy O'Brien ... View more

Happy New Year everyone, hope 2026 has started well for you.   Excited to announce we are planning our first South Florida SNUG Meet-Up on April 1st 2026.   We are working on the event details and will be posting the event details in the upcoming week.   If you're interested to present and come share you're AI story or use case, we still have 1-2 spots available, please reach out to me at  adiperna@bankunited.com   Please mark you calendar for April 1st (afternoon) if you're planning to join us, we will be posting the event details and registration link in the new few weeks.   Regards/Tony ... View more

Hello SNUG Members!   We had over 1,400 people from all over the world join us for the 2025 Holiday SNUG event this year.   A HUGE thanks to our presenters from Bristol Myers Sqibb, UNC Health, and KeyBank as well as our superstar ServiceNow Solution Consultant Travis Rogers and my AMAZING cohost developer advocate Lauren McManamon!   You can find the recording of the event as well as the customer presentations HERE.     I hope you are able to attend Knowledge 2026 – early registration is open!   Wishing all of you a healthy, happy holiday season!   Tracy O’Brien ... View more