Arnab19
ServiceNow Employee
ServiceNow Employee

This article shows how to configure custom planning attributes and use them in capacity planning in Portfolio Planning/Strategic Planning Workspace and for Resource Assignments and within Resource Management Workspace.

This article is to be used along with the previous article on "How to set up and view capacity plans".

 

Creating new Planning Attribute

An admin can create and enable a custom planning attribute by navigating to Planning Attributes under Strategic Planning. While creating the planning attribute, if the desired attribute field does not exist in the employee profile table, admin might have to create the field in the employee profile table.

Create a new custom planning attributeCreate a new custom planning attribute

 

 

Fields for creating column configurations

Before creating the column configuration, we have to make sure that the field exist in the relevant tables. In cases, where the field does not exist in the lookup tables, we have to create the field in those tables.
Planning attribute column configuration is empty for custom attributePlanning attribute column configuration is empty for custom attribute

Creating the field in the look up tables

An admin can create the field in the lookup tables.

 

Creating column configuration

For each table add the relevant field created in the previous step and make the planning attribute active.
Creating column configurationCreating column configuration

 

The Admin can now follow the steps in the previous article on "How to set up and view capacity plans" and start using capacity plans

 

Follow this article for adding your new custom attribute to Resource Management Workspace 'Group by'

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Last update:
3 weeks ago
Updated by:
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