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Published on by
Mary Kay Pierso
What does it actually take to scale adoption of ServiceNow Strategic Portfolio Management across a large healthcare organization? This has been the journey of the Work Management Office at Children’s Health.
Join us as we speak with Jen Hattaway, who leads the Work Management Office at Children’s Health, to hear how the team approached IT resource planning, organizational alignment, and the migration to project workspace.
You will hear:
- How the team structured resource management, operational assignments, and capacity planning
- Their approach to prioritization, annual roadmapping, and governance
- Lessons learned around adoption, organizational change management, and other considerations that helped move the needle
We will conclude with questions and discussion with our healthcare community.
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Start:
Thu, Jun 25, 2026 11:00 AM PDT
End:
Thu, Jun 25, 2026 12:00 PM PDT