Getting errors on installing application in another vendor instance.

[vimal11592]

Hi,

I have created ServiceNow application and published it for another vendor instance.When I tried to install the application on another instance It is showing following error:

Aborting upgrade of application: RLCatalyst, application depends on plugins which are not available on this instance: com.glideapp.servicecatalog.platform,com.snc.discovery.core

I am using only ServiceNow Service Catalog module in my application.Can someone please help me with solution to fix the issue.

Thanks,

Vimal

[sebastian_g_snc]

Hi Vimal,

I think the answer is in the error message: your app seems to rely on servicecatalog and discovery functionality.

The target instance can't provide this.

Best,

Seb

[vimal11592]

Hi,

Thanks for the input.

My application is relying on service catalog only and that plugin is already installed So is there any other plugin I need to install for service catalog bcoz I am using the only default one.

And ServiceNow discovery I am not using in my application.It was used some time back But now it is removed and I have published the application with updated version.If it is still showing older dependency How can I fix it?

Thanks,

Vimal