I am looking for ServiceNow professional in Europe or Middle East with at least 7 years of experience with either ITSM, CSM, ITAM, FSM, ITOM module. Let me know your availability to do a video call with me. Please send me an updated resume at chernan@flexemployeeservices.com ... View more

Dear SNUG Community, On June 17, we will host a free 30-minute webinar on optimizing your IT asset lifecycle with ServiceNow ITAM. We welcome professionals involved in IT operations, strategy, and service management who are responsible for managing IT assets, ensuring compliance, and optimizing costs.   Join us between 10:30 and 11:00 a.m. to: Discover how ServiceNow ITAM can give you control over every stage of the asset lifecycle. Learn practical strategies to optimize asset performance and ensure secure, compliant asset management. See how ServiceNow ITAM supports strategic planning by integrating with Strategic Portfolio Management, Enterprise Architecture, and IT Operations Management. Speaker: András Cseke, ServiceNow Certified ITSM/ITAM Consultant at Capture Group Language: English   Interested but cannot attend the live event? Register anyway! The session will be recorded and shared exclusively with registrants. Register now at: https://events.teams.microsoft.com/event/c6fc4ea0-c5a2-4f80-b252-e05439c130ba@b4fd05d4-5fa8-4fab-9224-7cd07c1d16cb    We hope to see you at the webinar. ... View more

Hello SNUG Members!   I hope to see you at Knowledge 2025- our largest event of the year!   Join us May 6-8 at The Venetian Las Vegas for three days of unforgettable insights, training, and networking! There will be over 800 content-packed breakouts and sessions, pre-conference technical training (Now Learning), CreatorCon, and more.   Check out Event Highlights, Agenda-at-a-glance, and Agenda Builder to learn more. The closing party will be at the SPHERE and feature Gwen Stefani and Leon Bridges!   It’s not too late to register to attend.   We look forward to welcoming the SNUG community in the community area on the Expo floor! Grab your SNUG ribbon! Take part in CreatorCon Learn about ways to engage with the SNUGs! Looking to find the most coveted giveaways at Knowledge 2025? If you want one, you will have to hunt for one! For the FOURTH year, we have the SNUG glass “orb” treasure hunt!   Read about  The Treasure Hunters of Block Island in The New York Times article or see the video on CBS News! The owner of the Glass Station Studio and Gallery in Rhode Island started the “Glass Float Project” collection craze by creating and hiding glass “orbs” throughout Block Island for people to find and collect. Join us at Knowledge again this year to participate in the Treasure Hunt! We will be hiding 3 ServiceNow green orbs each day and the special multi-colored orb on the last day of the conference.   Please visit me in the community area of the Expo if you attend! I enjoy meeting SNUG members to get your first-hand feedback and ideas. We will be scanning participants who are interested in participating at SNUG events (hosting, presenting, participating as a Leader) and will follow-up with everyone who is interested following the conference.   Have questions? You can find help at the Events Help Center.   I hope to see you there!   Tracy O’Brien ServiceNow ... View more

REGISTRATION When: Friday, 14. March 2025 (09:00 - 10:00 am CET)  Dial-In: Microsoft Teams Meeting (link after registration) Language: English   Discover how data integration can revolutionize your workflows, enhance customer satisfaction, and drive automation. Learn why agentic AI thrives on more data and how integrating all kind of data is crucial for your success. We'll also showcase our integration and automation solution, including Spokes, API Management, RPA, Kafka, Doc Intelligence, ERP Canvas, Process Mining, and Zero Copy Data Integration.    Don't miss this opportunity to unlock the full potential of your data!   See you there! Your ServiceNow Team ... View more

Hello SNUG Members!   I am so glad so many of you were able to join us this year for the virtual Holiday SNUG. We had over 1,600 attendees from all over the world! The customer and partner presentations were OUTSTANDING, the performers were incredible, and Chuck singing two holiday songs with the ukulele was the highlight of my holiday season.   Many of you asked for copies of the presentations. CLICK HERE to see the following presentations: Now Assist Workshop Automating Workers Comp with Service Catalog- Memorial Healthcare System  RFID Live Asset Tracking - NFL  Successful AI: Quality Data and Confident Actions – Tanium and AHEAD Gaining Value Through Service Mapping - Erie Insurance  Virtual Agent - Anywhere Real Estate    In addition, you can find all Now Assist Materials HERE. The entire event was recorded and is available HERE ON-DEMAND. It is available for 90 days.   THANK YOU to ALL the presenters and to Chuck Tomasi for co-hosting and sharing his dazzling vocal talents.   For those of you interested in getting talented performers for your company events, you can reach out to FUNNY Business who I have worked with for years providing incredible entertainment for the virtual SNUG events.   Wishing you a safe happy holiday season!   Tracy O’Brien SNUG Program- ServiceNow ... View more