About OliverTim

OliverTim · 08-06-2025

Dear all We import CIs in various ways (due to our history). We use transform maps, the Integration Hub, and the Integration Hub ETL. Unfortunately, the IRE is only used by default with the Integration Hub ETL. For transform maps, a script should be ...

OliverTim · 02-19-2024

Dear All, We're struggeling setting up a proper IH-ETL import for CIs which have defined dependencies (e.g. MSFT SQL Instance, Kubernetes Namespace etc.). We are not even able to create a relationship between 2 existing CIs having a dependency. ETL a...

OliverTim · 10-08-2025

Dear AllAccording to ServiceNow support, the integration hub (not ETL) does not support IRE. One has either to use transform maps or Integration Hub ETL.Kind RegardsOliver

OliverTim · 08-25-2025

Hi @AJ_TechTrek Thanks a lot for your input. Unfortunately we do not use a flow. We use the plain integration Hub (https://instancename/now/integrationhub).There I can not find any point, where to enter a script which is used for each record (record...

OliverTim · 08-08-2025

Hi @AJ_TechTrek Thanks a lot for your input. I will check it after my holidays  Kind RegardsOliver

OliverTim · 08-07-2025

Hi @t_sadahisa Yes and no. Not only the identification part shall run (alternatively a coalesce field could be set). We like to use the Recon part too (Because several sources update the same CIs).Unfortunately we do not use Flows. We use the "stand...

OliverTim · 08-07-2025

Hi @t_sadahisa We have a bunch of imports not using Integration Hub ETL. But the new ones do. In order to avoid a immediate and costly migration to ETL we'd like to tigger the IRE for all the "old" imports. For Transform Maps it is not a big issue. ...

User Activity

How can the Robust Transformer be forced to use the IRE while importing CIs?

How to create a CI or a Relationship to a CI which have a defined dependency?

Re: How can the Robust Transformer be forced to use the IRE while importing CIs?

Re: How can the Robust Transformer be forced to use the IRE while importing CIs?

Re: How can the Robust Transformer be forced to use the IRE while importing CIs?

Re: How can the Robust Transformer be forced to use the IRE while importing CIs?

Re: How can the Robust Transformer be forced to use the IRE while importing CIs?