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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More prerna_sh Specialist Smart Lead Routing Assistant: Built with ServiceNow Build Agent || #BuildWithBuildAgent Challenge This article explains ... Read More mayankkumar Specialist "SkillMatrix AI" - Built with ServiceNow Build Agent #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts As part of the #BuildW... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: Improving DevOps and Digital Release workflows with Process Mining Hosted by Lolita Honkpo 3 Dec, 2025 07:00 AM PST Event Details Online Live on ServiceNow: Improving DevOps and Digital Release workflows with Process Mining Hosted by Lolita Honkpo 3 Dec, 2025 07:00 AM PST Event Details Online Live on ServiceNow: Product Roadmap: Security Incident Response (Q4, FY25) Hosted by Lolita Honkpo 3 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: User Adoption 101: Solutions to Maximize the Value of your ServiceNow Investment Hosted by Lolita Honkpo 3 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: User Adoption 101: Solutions to Maximize the Value of your ServiceNow Investment Hosted by Lolita Honkpo 3 Dec, 2025 08:00 AM PST Event Details Online AI-Powered Service Transformation: Real Results from Customers and ServiceNow’s Own Journey Hosted by Maria Reyes 3 Dec, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Work notes only copied to one task, not all

Hi My business rule isn’t working as expected. What am I missing? When I add work notes to Task 1, they only update Task 2, but Task 3 doesn’t get any of the notes. It seems to copy notes from Task 1 to Task 2, but Task 3 remains unchanged (function ...

  • Question

MID servers down after upgrade

Hi All, We’ve observed that several MID Servers are currently down following the recent upgrade. To address this, we plan to reinstall the MID Servers. Could you please advise on any precautions or key considerations we should keep in mind during the...

  • Question

Connection of DPR to CWM

Hello,I am seaking an advise on the connecting DPR with CWM.In the What's New in Digital Product Release - ServiceNow Community is described how the set up tool connection with Agile development.For customers, that do not use Agile development (or fo...

  • Question

entity based access control

I am looking to use Entity based access control for IRM. I would like to restrict Controls and Risks from showing to people outside the hierarchy for that area of the business.I have setup Entity Access Configuration as an 'Entity' and selected entit...

  • Question

Unable to show the promoted topics in teams

Hello Community,  Unable to show the promoted topics in teams, already followed link-  https://www.servicenow.com/community/virtual-agent-nlu-articles/conversational-integration-with-microsoft-teams-installation-faq/ta-p/2306147 Are promoted topics v...

  • Question

De-Duplication tasks and Archived CIs

Hi,  We've found some de-duplication tasks that include the 'live' CI (from the cmdb_ci_x table) and a CI from the Archive table (ar_cmdb_ci_x). Is this a normal behavior? Is there a way to prevent de-duplication tasks to use CIs from the archive tab...

  • Question

Resolved! How to Configuration DPR (digital product release)

Hi All,Could you please provide detailed steps for Digital Product Release (DPR) configuration?Additionally, I would like to know:What activities or prerequisites need to be completed before installation?How can we estimate the timeline for DPR confi...

  • Question

How to edit CMDB Health Dashboard

Hi All, I want to edit the CMDB Health Dashboard(this is OOB) in Servicenow.Actually I wanted to edit this CMDB Health Dashboard and apply some filter .So i just want to know how to edit this dashboard and update/edit this dashboard.  

  • Question

Compare data between import set table and target table

Hi All,  I'm using a post execute script in Scheduled Data import, to delete the records in the target table. The DL's are synced from AD to ServiceNow via LDAP sync everyday. As part of delta sync I've to delete the DL's in the ServiceNow custom tab...

  • Question
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