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Developer Passport Brazil is Here! Pack your bags! We're headed for the Brazil release. Join us today through Friday as we embark on a week of demos and Q&A with ServiceNow Product Experts, prepping you for upcoming Brazil features! Watch now! What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More George_1 Specialist Agent Availability Timeout and Message Read Receipts Agent Availability Timeout Is it possible to increase ... Read More Prasanna_Patil Specialist Beyond the dumps:Building true servicenow expertise for project success While passing certific... Read More Prasanna_Patil Specialist Efforts required along with the task details for Integration Hello All, We are buil... Read More George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Autonomous IT Academy - Activate AI Skills and Agents for Incident Management Hosted by ServiceNow 16 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Activate AI Skills and Agents for ​ Incident Management ​Webinar Hosted by LexaFu 16 Sep, 2026 08:00 AM PDT Event Details In person ServiceNow Exchange: Platform Analytics Academy - What's New in the Brazil release – Part 2 Hosted by ServiceNow 16 Sep, 2026 09:00 AM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 17 Sep, 2026 05:00 AM PDT Event Details In person ServiceNow Meetup #12 in Warsaw - 17.09.2026 Hosted by mgorzkowski 17 Sep, 2026 07:00 AM PDT Event Details Online ServiceNow Exchange: Process Mining Academy Hosted by ServiceNow 17 Sep, 2026 07:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Claim Your Brazil Developer Passport Badge Here! 🎖️

  The Developer Passport for ServiceNow's Brazil release is officially underway, meaning that if you've taken the time to tune in to one of the eleven livestreams, you've earned more than just knowledge. If you're reading this between now and Septemb...

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CSDM 5 - TSM Offerings - Real World Examples

Hello,Hope this finds you well.  I did try a search on the community for anything to do with "TMS Offering", but the search engine here ignores quotation marks. We are moving from CSDM 4 to CSDM 5 and currently having issues with TMS Offerings.In all...

  • Question

How to auto Resolve Incident based on short description

Hi team,I have a requirement to auto resolve incident based on short description using "Virtual Agent ( IAR)" . Incident is created via integration user.I am trying to configure IAR but when trying to train the model getting error as "This Auto-Resol...

  • Question

ServiceNow SAM Pro- Entra Integration

The below document saysIntegrating with Microsoft Entra ID • Australia Asset Management • Docs | ServiceNow"The Reclaim subscriptions check box is selected by default. If you don't want to reclaim subscriptions, you can clear this check box. If you c...

  • Question

Service Accounts

What's the best practice when setting up ServiceNow integration service accounts (Avanade, Blue Voyant etc...)?For example, sMSA, gMSA, Managed Identity, or Service Principal?Thanks.

  • Question

Resolved! PDI OFFLINE 502 BAD GATEWAY

I was making stuff earlier but now  i already cant access my PDI and instance status is off . Whats the current fix for this?

  • Question

Service portal page returning 404 error page

Hi, We have business_portal in CSM where the sc_cat_item page is showing 404 error, when the user has snc_external role on customer instance however on PDI its working. Please help me with the solution/any suggestion. Thanks

  • Question

Agent Chat Quick Start Guide

Welcome to the Agent Chat Quick Start Guide    If you are brand new to Agent Chat then this is the place for you! This guide will help you to get up to speed on activating and building your Agent Chat and Advanced Work Assignment routing and is a gr...

  • Article
  • Advanced Work Assignment
  • Agent Chat
  • AWA

PDI is not working

My PDI is not working check below URL https://dev414281.service-now.com/

  • Question
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