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Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available.

Developer Instance is undergoing unscheduled maintenance. Get notified when your PDI is available. When I was opening my PDI for the past 5 days, I was getting the above error msg. Can anyone please help me with how to resolve it, and what's the reas...

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How can i add incident number and some description on top the survey widget.

We have a requirement to show the incident number and some description on top of the survey widget.Our instance was configured to show assessment (Survey) to the user who raised the ticket, once the ticket gets closed. For now, we are using a custom ...

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RTBI report preview not showing HR profile data in the report template.

I am working on an RTBI report configuration for the "Personal Information Report" service. I have created custom data classes and added both User data and HR profile data details in the report. When I click preview PDF it is only showing user table ...

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Roadmap component in UI builder not rendering correctly

Hello! Does anyone know anything about the Roadmap component in UI Builder? I'm trying to get it to display my CIMs but it just doesn't want to work. The following code is what builds the JSON that forms the items for the roadmap (the client state pa...

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Tarefa Envio da base de conhecimento - Failed

No Service Now University não consigo concluir a tarefa de envio de base de conhecimento mesmo após preencher os campos devidos.

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[Lab Validation Notes] Welcome to ServiceNow (Zurich): Tasks in the Platform

This post shares learning notes from troubleshooting lab validation issues encountered while working through the Tasks in the Platform module in the Welcome to ServiceNow (Zurich) course. It focuses on common error messages you may encounter if the v...

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Open widget within service portal modal

I've tried for days to get this to work but nothing is working (even Copilot's suggestions). I have a widget from the Appointment Bookings scoped app called "Appointment Booking - Select" (ID: sn-appointment-booking-select). I want this widget to dis...

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Email recommendation is not working for some of HR sub cases

Anyone who knows why Now assists email recommendation is working for hr cases and couple of its sub cases like talent management and total rewards but not working for employee relation cases and hr tasks?

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Can we use now-sdk transform to correctly pull the required metadata for a flow created by UI ?

Hi Team,Can we use the now-sdk transform to correctly pull the required metadata for a flow created by UI Flow designer?We tried to create one flow in one of the instances and pull the required metadata into our codebase for that flow using transform...

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I want to import an Excel file attached to a catalog item using an import set.

Is it possible to import an Excel file attached to a catalog item using an import set?My understanding is that if I pass the attached Excel file to the import set within the flow, I should be able to run the conversion map and other processes.

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Flow Designer
Import Sets

Resolved! Add a button on Incident Related List in service operation workspace

Hi,I have to create a Add button for cases related list on incident record in SoW. I followed few of the articles from community.https://www.servicenow.com/community/next-experience-articles/introduction-to-declarative-actions/ta-p/2332003 https://ww...

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SNPI Story 1 - Build a Scoped HHD Application

Hello,my role are correct but the validation is failed.Please help me.

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Stepper component issue

Hi Team,I am creating a stepper component in Workspace, but I feel the user experience is not very good. Please refer to the image.The record is currently in the Closed – Cancelled state, but the display looks somewhat messy.The Closed – Cancelled st...

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How to find chargeable CI when CIs are discovered using ServiceGraph connector (Intune or Tanium)

For CI discovered using ITOM Discovery, we have ServiceNow out of the box license report to find out chargeable CI unit license count. However if CI's are discovered using ServiceGraph connector (Intune or Tanium or LanSweeper), we do not find option...

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Add custom assessments like impact assessment and PIR assessment in service operations workspace

we are configuring change/problem/incident in sow for our customer . While configuring for change i can see risk assesment but we have additional custom assesments like impact and PIR at different stages of change request .how to configure these addi...

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