ServiceNow Community

Resolved! Is there any way to make a string field of at least 40 character or we have configure through script

Hi All, I want to make character length of a string field of at least 40 character . Is there any way configure it without scripting or we have to approach through script ? Thank You

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Auto-refresh PA widget

Hello,I have created a PA widget and added to my dashboard. This widget does some calculation in backend (formula indicator) and collects fresh data every 30mins. This widget displays the percentage.Can we auto refresh this instead of manually refres...

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Approvers list is not populating on RITM form when request is submitted via Employee Center Portal

Hi team,I’m facing two issues in Flow Designer when requests are submitted via the Employee Service Portal:When I submit a request through the portal, the Request and RITM records are getting created correctly, but approvers and tasks are not being c...

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Cisco wireless access point disocvery

Hi , I’m working on ServiceNow Discovery to identify Cisco Catalyst Access Points managed by a Cisco Wireless Controller. This returns what Cisco calls the Base Radio MAC address, which is used as the AP’s identifier.However, I’m trying to confirm i...

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MRVS value in RITM

Hi, I have a MRVS in my catalog which displays asset name and serial number of user selected as Requested for field on field.The structure of my catalog is:1. Requested for field (List collector type) {independent of variable set}2. Request for, Mach...

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How to send Multirow variableset data from one instance to another E-boning

How to send Multirow variable set variables data from one servicenow instance to another servicenow instacne through E-bonding through flow designer payload in servicwnow. I am having a form which have multirow varible set , while entering the data o...

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How to hide cards in Scope and Impact section of Change overview Tab

Hi,In Service Operations workspace, I am trying to hide some cards from the Scope and Impact section in Overview tab of a change record. I checked UI builder pages as well. But since ui builder is fairly new for me, I could not found how those ca...

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Button is not visible on the custom workspace but visible on the form view

Hi All, I am working on the custom workspace, and need one UI Action button. I created UI action button and able to see on the Form view but not showing on the workspace view.Steps followed:1. Created UI Action and checked "Workspace Form Button" and...

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Linux Server Identification rule has been changed from Hardware rule to Computer

Hello Community, Identification rule for Linux Server was changed from Hardware rule to Computer Rule.How can I revert this back to Hardware rule.

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Contract Management Pro for Legal Service Delivery and Legal Simple Contracts

What is the difference between Contract Management Pro for Legal Service Delivery and Legal Simple Contracts ??

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Question on the 'Channels' in Chat reply recommendation

As part of Activating Chat reply recommendation skill, I see a list of channels. Anyone has idea what each of them are?

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Improved My Approvals Page – Bulk Actions and Info Request Option

Hi Community, I recently redesigned the My Approvals page in our Service Portal to improve usability and efficiency. Out-of-the-box, the page only provides Approve and Reject options. I’ve extended this by adding the following new features: Send Back...

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Custom My Approvals Widget with Bulk Approve/Reject and Send Back Feature

Hi Community, I recently redesigned the My Approvals page in our Service Portal to improve usability and efficiency. Out-of-the-box, the page only provides Approve and Reject options. I’ve extended this by adding the following new features: Send Back...

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How to test ServiceNow Voice AI agent

Hello Everyone, I've installed this plugin "IT Service Management AI Voice agent collection" ('sn_itsm_voice_aia')I can't find any option to test these voice AI agents. When I go to the testing section it only shows the chat AI agent. There’s no opti...

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UI Builder - Component to create a new record within modal?

Hi all, I am trying to display a new record in a modal on UI Builder. I want the user to fill in this form. However, I can not identify which component I should select in order to show a new record for a fixed table? I'd appreciate any help. Thanks. ...

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