How to create a new related list tab

SnowUserDev
Tera Contributor

Hi community,

 

I want to create a new tab customised on the related list  ticket record. How can I achieve this?

1 ACCEPTED SOLUTION

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @SnowUserDev ,

 

1.Navigate to > System Definition >  Relationships module > NEW

2. Enter the name 'This will be the name that will apper on the Realted list tab'

3. 'Applies to table' > Select on which table it applies to (We you want it).

4. 'Queries from table' > Select the table from were you want to query the record from.

5. Apply the filter condition in the 'Query with' script. (use script to filter the records).

6. Save the record.

 

On the target table go to > configure > realted list > Search for the new relationship which you created. add it to form

 

I hope this helps...

 


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4 REPLIES 4

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

What is the issue you are running into when adding a new Related list? Or is your question different, you mention "create a new tab customised", can you explain that a bit more clearly?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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VaishnaviShinde
Kilo Sage

Hello @SnowUserDev ,

 

Do you want to create new related list? You want created new custmized tab of related list on portal?

Can you elaborate your requirement more so I will you.

 

If you want create new custom related list then follow the steps mentioned in below document.

ServiceNow create custom Related List | ServiceNow... - ServiceNow Community

 

Please Mark my Solution as Accept and Give me thumbs up, if you find it Helpful.

 

Regards,

Vaishnavi Shinde

Danish Bhairag2
Tera Sage
Tera Sage

Hi @SnowUserDev ,

 

Please can u elaborate more clearly abt the ask here?

 

Thanks,

Danish

 

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @SnowUserDev ,

 

1.Navigate to > System Definition >  Relationships module > NEW

2. Enter the name 'This will be the name that will apper on the Realted list tab'

3. 'Applies to table' > Select on which table it applies to (We you want it).

4. 'Queries from table' > Select the table from were you want to query the record from.

5. Apply the filter condition in the 'Query with' script. (use script to filter the records).

6. Save the record.

 

On the target table go to > configure > realted list > Search for the new relationship which you created. add it to form

 

I hope this helps...

 


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect